Regional Facilities Supervisor – Cleaning & Field Ops

SBFM; Exeter; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

20 days holiday plus bank holidays

Pension Scheme

Internal mentoring scheme

Regular company events

Job summary

SBFM is seeking an experienced Area Supervisor to lead field-based service delivery across multiple client sites in the South West region, including Devon and Cornwall. The role involves managing frontline teams, ensuring high standards and KPIs are met, and working with Account Managers to keep client satisfaction high.

You will travel regularly between client sites in the region, support new contract mobilisation, and uphold health and safety compliance.

Qualifications

• IOSH Managing Safely is required or willingness to complete the training within 3 months of employment.
• Excellent communication skills with clients at local level.
• IT literate with ability to use MS Office and company systems.

Responsibilities

• Maintain high standards of service delivery and client satisfaction in line with KPIs.
• Relationship management - build and maintain strong client relationships at local level.
• Conduct regular audits and resolve issues to ensure cleaning standards and specifications are met.
• Line management, inductions and training of frontline operatives.
• Support mobilisation of new contracts through site visits, inductions and training.
• Oversee health & safety compliance across all sites and ensure staff adhere to legislation and policies.
• Conduct stock checks and manage ordering of cleaning materials and equipment.
• Cover cleaning tasks as needed and utilise existing workforce.
• Support or cover other Area Supervisors’ areas when required.
• Ensure correct use of IT systems and maintain records of visits and communications.
• Collaborate with Regional Operations Managers and Account Managers for smooth operations.
• Respond to escalations from Operations Directors and management.
• Identify risks or improvement opportunities and escalate to senior management.

Skills

IOSH Managing Safely

Excellent communication skills

IT literate

Autonomous and organised

Proactive and flexible

Client-focused

Full clean driving licence

Job description

SBFM is seeking an experienced Area Supervisor to lead field-based service delivery across multiple client sites in the South West region, including Devon and Cornwall. The role involves managing frontline teams, ensuring high standards and KPIs are met, and working with Account Managers to keep client satisfaction high.

You will travel regularly between client sites in the region, support new contract mobilisation, and uphold health and safety compliance.