Arcade Host: Spark Joy for Guests at a Premier Theme Park

HB Leisure Ltd.; Alton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Daily bonus

Flexible hours

Employee discounts

Wellbeing resources

Tickets to Merlin attractions

Subsidised canteen

Discount on Merlin sites

Free parking

Employee transport bus

Travel opportunities

Job summary

HB Leisure Ltd is seeking a Customer Service Assistant (Arcade Host) for Alton Towers Resort. You will welcome guests, ensure excellent service, restock prizes, and help keep the arcade area tidy while supporting daily operations.

Join a global games and amusements leader offering adventurous travel opportunities and benefits across Merlin sites. This is a great chance to work outdoors, engage guests, and grow within a vibrant leisure brand.

Qualifications

• Experience in hospitality or customer service preferred.
• Ability to work outdoors year-round.
• Excellent communication in English.

Responsibilities

• Welcome guests and provide great customer service.
• Stock and manage prize inventory.
• Maintain arcade cleanliness and tidiness.
• Report machine issues.
• Support general arcade operations.

Skills

Customer service

Communication

Positive attitude

Reliability

Job description

HB Leisure Ltd is seeking a Customer Service Assistant (Arcade Host) for Alton Towers Resort. You will welcome guests, ensure excellent service, restock prizes, and help keep the arcade area tidy while supporting daily operations.

Join a global games and amusements leader offering adventurous travel opportunities and benefits across Merlin sites. This is a great chance to work outdoors, engage guests, and grow within a vibrant leisure brand.