Aquarium Guest Experience & Retail Associate

Aberdeenshire Council; Macduff; On-site; GBP 17,000 - 21,000; Full time

Job summary

Aberdeenshire Council is recruiting a friendly Aquarium Retail and Reception Assistant for Macduff Aquarium. You will welcome visitors, handle enquiries and bookings, process admissions and retail sales, and help ensure a positive visit experience.

You'll merchandise and promote products with confidence, support stock control and daily financial administration, using EPOS systems as required. Flexibility with weekend work is expected.

Qualifications

• , Must have Nat 5 English and Maths (or equivalent).
• + Retail and customer-facing experience.
• + Confident using EPOS systems and handling sales.

Responsibilities

• Welcome visitors to Macduff Aquarium and provide a warm, helpful first impression.
• Handle enquiries and bookings, assisting with admissions and retail purchases.
• Process admissions and retail sales accurately and efficiently.
• merchandise products confidently and promote them to visitors.
• Support stock control, deliveries and daily financial administration.

Skills

IT skills

Attention to detail

Customer service

Communication

Teamwork

Confident communicator

Education

Nat 5 English & Maths

Tools

EPOS systems

Job description

Aberdeenshire Council is recruiting a friendly Aquarium Retail and Reception Assistant for Macduff Aquarium. You will welcome visitors, handle enquiries and bookings, process admissions and retail sales, and help ensure a positive visit experience.

You'll merchandise and promote products with confidence, support stock control and daily financial administration, using EPOS systems as required. Flexibility with weekend work is expected.