Recreations Assistant (part time)

Auchrannie Resort; Brodick; On-site; GBP 12,000 - 17,000; Part time

Job summary

Auchrannie Resort is seeking a Recreations Assistant to support the senior team in running leisure facilities safely and professionally on Arran. You will help supervise the pool, reception, and Playbarn, while upholding high cleanliness and safety standards.

Applicants should have an interest in health and fitness, be a strong swimmer, and enjoy working as part of a team or independently. Training in First Aid and safety is provided.

Qualifications

• Interest in health, fitness and wellbeing.
• Customer service skills are important.
• Must be a strong swimmer and capable of ongoing pool training.
• Calm under pressure in busy periods and emergencies.
• Enjoys working in a team but can work independently.
• Demonstrates good health, safety and first aid awareness (training provided).
• Hardworking with high cleanliness and housekeeping standards.
• Enjoys a fun, professional work environment.

Responsibilities

• Cover leisure reception, pool and Playbarn supervision; maintain cleanliness and hygiene across facilities.
• Interact with guests in a friendly, helpful manner and encourage return visits.
• Supervise all areas with guest safety as priority.
• Identify and address potential hazards to prevent accidents.
• Recognise emergencies and follow resort procedures.
• Provide basic first aid when needed and report incidents.
• Check and maintain safety and rescue equipment.
• Carry out water testing and chemical dosing.
• Handle reception tasks like membership checks, entry payments and towel issues.
• Perform administrative or cash-handling duties as directed by seniors.

Skills

Health & fitness interest

Customer service

Swimming ability

Calm under pressure

Team player

Attention to detail

Job description

About Auchrannie

Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland’s first island destination spa.

About the role

As a Recreations assistant you will support the senior Recreations team in the operational running of the department, ensuring the department is safe, clean, efficient, friendly and professional at all times.

In this role you will:

• carry out duties including covering leisure reception, pool and Playbarn supervision as well as maintaining the cleaning and hygiene standards across all facilities.
• engage with guests in a safe, friendly, helpful manner, assisting them wherever possible and encouraging them to visit and return to the facilities
• supervise all areas vigilantly, guest safety being our top priority
• prevent accidents occurring by identifying potentially dangerous situations and dealing with them accordingly
• identify emergencies quickly and deal with them following Resort emergency procedures
• give basic first aid assistance where necessary and follow accident reporting procedures
• check and maintain safety and rescue equipment
• carry out water testing and chemical dosing procedures
• carry out reception tasks including checking membership, taking entrance payments, and issue towels ensuring that the proper procedures & rules are implemented at all times
• carry out administrative or cash-handling duties as directed by the Recreations Senior Team

To be suitable for this role you will:

• have a strong interest in health, fitness and wellbeing
• have previous experience as a pool lifeguard or pool supervision (not essential)
• be a strong swimmer and be willing to undertake ongoing training in the pool.
• enjoy working as part of a team but be able to complete tasks unsupervised
• demonstrate great customer service skills
• be calm under pressure when the facilities are busy and in an emergency situation
• have some knowledge of health and safety and first aid awareness (training provided)
• be hardworking with good attention to detail and high standards of cleanliness and houeskeeping
• enjoys working in a fun, professional environment.

Full training will be provided and undertaken as required including First Aid, Pool Responder and COSSH training.

This role is offer on a part time flexible basis. Evening and weekend availability will be required. Additional hours available over peak trading periods including school holidays.