Apprentice Service Advisor: Frontline Customer Care & Growth

GTG Training Limited; United Kingdom; Remote; GBP 9,000 - 14,000; Full time

Benefits offered by this job

Pension scheme with employer contrib.

Discounts across retailers

25 days rising to 30 days

Job summary

Renault Trucks Commercials in Dunstable invites applications for an Apprentice Service Advisor (CSR) based in Dunstable. Training combines online learning with in-centre assessments, with a 12-month apprenticeship followed by a 3-month End Point Assessment, and a 40-hour working week.

You will handle front-of-house customer service, learn to communicate effectively, and support the workshop, invoicing and management teams, gaining hands-on experience with Renault Trucks systems.

Qualifications

• You are learning front of house customer service.
• Develop communication and problem-solving skills.
• Prepare for End Point Assessment after the apprenticeship.

Responsibilities

• Understand and perform front of house customer service tasks efficiently.
• Develop skills in communication, problem-solving and professional conduct.
• Prepare for End Point Assessment and demonstrate competence according to the apprenticeship standard.

Job description

Renault Trucks Commercials in Dunstable invites applications for an Apprentice Service Advisor (CSR) based in Dunstable. Training combines online learning with in-centre assessments, with a 12-month apprenticeship followed by a 3-month End Point Assessment, and a 40-hour working week.

You will handle front-of-house customer service, learn to communicate effectively, and support the workshop, invoicing and management teams, gaining hands-on experience with Renault Trucks systems.