Apprentice Customer Advisor

GTG Training; Leicester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Cycle to Work scheme

Employee discounts

Job summary

RH Commercials in Leicester is offering a hands-on 3-year Parts & Trade Supplier Apprenticeship Programme to become a qualified Parts Advisor. This full-time role involves learning in a busy team with real career opportunities, including stock checks and processing sales.

You will split time across customer service, quoting, payments, returns and parts preparation, gaining exposure to workshop coordination and service teams while completing the Level 2 Trade Supplier Apprenticeship.

Qualifications

• GCSEs in English and Maths (Grade 4/C or above) are required.
• Willingness to learn and a positive attitude.
• Interest in vehicles or automotive industry.

Responsibilities

• Help customers find and order the right vehicle parts
• Provide quotes and answer customer enquiries
• Process sales, payments and returns
• Prepare parts for workshop repairs
• Carry out stock checks
• Work closely with service and workshop teams

Skills

Communication skills

Teamwork

Attention to detail

IT basics

Willingness to learn

Education

GCSEs English & Maths (4/C or above)

Job description

Kick-start your career with RH Commercials and Renault Trucks. Looking for a hands-on role with real career opportunities? Join our 3-year Parts & Trade Supplier Apprenticeship Programme and gain the skills, experience and qualifications needed to become a qualified Parts Advisor.

Location

Leicester

Hours

40 hours per week

Rotating Shifts

• Week 1: Monday to Friday, 6:30am to 3:00pm
• Week 2: Monday to Friday, 12:30pm to 9:0 pm
• 1 in 2 Saturday mornings (paid at overtime rate)

What You'll Do

You'll be part of a busy team, learning how to:

• Help customers find and order the right vehicle parts
• Provide quotes and answer customer enquiries
• Process sales, payments and returns
• Prepare parts for workshop repairs
• Carry out stock checks
• Work closely with service and workshop teams

What You'll Get

• Full-time employment with RH Commercials
• Level 2 Trade Supplier Apprenticeship qualification
• Ongoing training, development and support
• 30 days holiday (including bank holidays), rising to 33 days after 5 years
• Cycle to Work scheme
• Employee discounts including gym memberships, cinema tickets and retail offers

What We’re Looking For

• GCSEs (Grade 4/C or above) in English and Maths
• A positive attitude and willingness to learn
• An interest in vehicles, trucks or the automotive industry
• Strong communication and teamwork skills
• Good attention to detail and basic IT skills

Whether you’re leaving school, starting your first career or looking for a fresh challenge, this is a great opportunity to earn, learn and build your future.