Apprentice Patient Pathway Admin (Band 3)

BHR Hospitals; Romford; On-site; GBP 31,000 - 32,000; Full time

Job summary

BHRUT in Romford is offering a 20-month Band 3 Apprentice Patient Pathway Administrator apprenticeship in the Gastroenterology team. The role coordinates patient pathways from referral through investigation, treatment, follow-up and discharge, and manages waiting lists to support RTT standards.

You will complete the Business Administration Level 3 Apprenticeship alongside your duties, with opportunities to work with consultants, nurses and operations teams to ensure timely, high-quality care.

Qualifications

• GCSEs at Grade C/4 or above, including English and Mathematics or willingness to complete Functional Skills
• Experience using Cerner, eRS or other NHS patient administration systems.

Responsibilities

• Provide day-to-day administrative support to the Gastroenterology service and the Clinical Diagnostic Unit.
• Contribute to Trust KPIs, primarily 18-week RTT targets.
• Validate and monitor RTT standards and ensure timely treatment through tracking of patient pathways.
• Support patient pathways from referral to treatment by data processing and proactive problem solving.

Skills

Organisational skills

Communication skills

IT skills

High-volume workload

Education

GCSEs C/4 or above (English & Maths)

Functional Skills (if required)

Tools

Cerner

eRS

Job description

BHRUT in Romford is offering a 20-month Band 3 Apprentice Patient Pathway Administrator apprenticeship in the Gastroenterology team. The role coordinates patient pathways from referral through investigation, treatment, follow-up and discharge, and manages waiting lists to support RTT standards.

You will complete the Business Administration Level 3 Apprenticeship alongside your duties, with opportunities to work with consultants, nurses and operations teams to ensure timely, high-quality care.