Apprentice Facilities Administration Assistant

Confidential; England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Generous employer pension

Income protection & life assurance

25 days holiday (plus bank holidays) +

Health cash plan & 24/7 remote GP

Employee Assistance Programme

Job summary

Gigaclear is seeking an enthusiastic apprentice to cover reception duties and the smooth operation of our Head Office. You will be the first point of contact for visitors, build relationships across departments, and assist with various admin tasks while working toward a Level 2 or 3 apprenticeship.

The role involves handling queries, liaising with suppliers, invoicing, booking meetings, and coordinating travel.

Qualifications

• Sound knowledge of Microsoft Office systems (Outlook, Word, Excel)
• Experience dealing with visitors and suppliers, and handling inquiries
• Commitment to completing a Level 2 or 3 Apprenticeship over 13 months

Responsibilities

• Support reception duties and front-of-house activities at Head Office
• Liaise with internal departments and external suppliers
• Process invoices, update financial systems and track payments
• Coordinate meeting room bookings, lunches, hotels and travel arrangements

Job description

Gain valuable experience and with our support, training and development, develop skills that will help set you up for your future career, whilst gaining a qualification via a Level 2 or 3 apprenticeship through our local training provider.

This is a varied role that will share covering our reception area, as well as ensuring the general smooth operation of our Head Office for everyone who uses it. You will therefore be someone who brings a positive, professional, and engaging first impression for visitors and can build great working relationships with lots of different internal departments and colleagues who will call upon you for help.

You will get exposure to a variety of tasks and duties, from handling incoming queries from visitors and guests, liaising with suppliers, receipting invoices, updating financial systems to track payments and budgets, to organising meeting rooms, lunches and bookings for hotels and travel, plus many more.

You will need to be comfortable and confident with meeting and dealing with people face to face, you will also bring a sound knowledge of Microsoft Office systems (Outlook, Work, Excel).

More importantly, you will be able to talk us through how you go about assessing situations, what you consider when making decisions, how you keep things organised and running smoothly and if not, how you handle getting things back on track.

Note, this would be a fixed term contract for 13 months aligning with a Facilities, or Administration Apprenticeship through our training provider (to be discussed with the candidate).

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together