Apprentice Facilities Administration Assistant

Gigaclear plc; Abingdon; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous employer pension

Income protection and life assurance

25 days holiday plus bank holidays

Health cash plan and EAP

Unlimited online training and learning

Job summary

Gigaclear plc is seeking a proactive apprentice to support reception duties and keep the Head Office running smoothly in the UK. You will handle queries, assist suppliers, and help manage invoices and bookings while gaining a Level 2 or 3 Administration Apprenticeship.

The role combines face-to-face customer contact with practical admin tasks, using Microsoft Office and budgeting basics to support multiple departments.

Qualifications

• Comfortable meeting and dealing with people face to face.
• Sound knowledge of Microsoft Office systems (Outlook, Word, Excel).
• Willing to undertake a Level 2 or 3 Administration Apprenticeship.

Responsibilities

• Answer incoming queries from visitors and guests.
• Liaise with suppliers and receip t invoices
• Receipting invoices and updating financial systems to track payments and budgets
• Organise meeting rooms, lunches and bookings for hotels and travel
• Present a positive, professional first impression at the Head Office.

Skills

Communication skills

Customer service

Organisation

Education

Level 2/3 Apprenticeship

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Gain valuable experience and with our support, training and development, develop skills that will help set you up for your future career, whilst gaining a qualification via a Level 2 or 3 apprenticeship through our local training provider.

This is a varied role that will share covering our reception area, as well as ensuring the general smooth operation of our Head Office for everyone who uses it. You will therefore be someone who brings a positive, professional, and engaging first impression for visitors and can build great working relationships with lots of different internal departments and colleagues who will call upon you for help.

You will get exposure to a variety of tasks and duties, from handling incoming queries from visitors and guests, liaising with suppliers, receipting invoices, updating financial systems to track payments and budgets, to organising meeting rooms, lunches and bookings for hotels and travel, plus many more.

You will need to be comfortable and confident with meeting and dealing with people face to face, you will also bring a sound knowledge of Microsoft Office systems (Outlook, Work, Excel).

More importantly, you will be able to talk us through how you go about assessing situations, what you consider when making decisions, how you keep things organised and running smoothly and if not, how you handle getting things back on track.

Note, this would be a fixed term contract for 13 months aligning with a Facilities, or Administration Apprenticeship through our training provider (to be discussed with the candidate).

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matchedcontribution


• Income protection& life assurance


• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!


• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legaladvice


• Unlimited access to online training and development content via our Learning Management System


• Long servicebenefitsand monthly employee recognition


• Enhanced maternity and paternity provisions


• Flexible working environment


• Health & Wellbeing initiatives andcompany fundedsocialevents

Our approach is to work guided by our mission, vision and values.

Our Mission -Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together