Apprentice Facilities Administration Assistant

Gigaclear; Abingdon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous pension (up to 8% matched)

Income protection & life assurance

25 days holiday + bank holidays + buy‑

Health cash plan + 24/7 remote GP + EA

Online training via LMS

Long service benefits

Enhanced maternity and paternity

Flexible working environment

Wellbeing initiatives & social events

Job summary

Gigaclear is offering a fixed-term 13-month apprenticeship in Facilities/Administration at our head office. You will cover reception duties, support administrative tasks, and assist with supplier liaison and invoicing.

A strong focus on customer-facing interactions and professional communication is required. You will gain hands-on experience across office operations, meetings, travel bookings and budget tracking, with training provider backing.

Qualifications

• Apprenticeship aligned with Facilities or Administration field.
• Ability to handle face-to-face interactions with visitors.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Greet and assist visitors at reception.
• Liaise with suppliers and receipting invoices.
• Update financial systems to track payments and budgets.
• Organise meeting rooms, lunches and bookings for hotels/travel.
• Support general office operations across the Head Office.

Skills

Microsoft Office (Outlook, Word, Excel

Education

Level 2/3 Apprenticeship in Admin/Facilities

Job description

Gain valuable experience and with our support, training and development, develop skills that will help set you up for your future career, whilst gaining a qualification via a Level 2 or 3 apprenticeship through our local training provider.

This is a varied role that will share covering our reception area, as well as ensuring the general smooth operation of our Head Office for everyone who uses it. You will therefore be someone who brings a positive, professional, and engaging first impression for visitors and can build great working relationships with lots of different internal departments and colleagues who will call upon you for help.

You will get exposure to a variety of tasks and duties, from handling incoming queries from visitors and guests, liaising with suppliers, receipting invoices, updating financial systems to track payments and budgets, to organising meeting rooms, lunches and bookings for hotels and travel, plus many more.

You will need to be comfortable and confident with meeting and dealing with people face to face, you will also bring a sound knowledge of Microsoft Office systems (Outlook, Work, Excel).

More importantly, you will be able to talk us through how you go about assessing situations, what you consider when making decisions, how you keep things organised and running smoothly and if not, how you handle getting things back on track.

Note, this would be a fixed term contract for 13 months aligning with a Facilities, or Administration Apprenticeship through our training provider (to be discussed with the candidate).

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise the skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together