Apprentice Customer Service Advisor - Automotive Support

Motus Commercials; Gloucester; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

Holiday allowance

Pension via salary sacrifice

BUPA medical insurance

Life assurance 2x salary

Career development

Vehicle purchase discount

Employee discounts

Employee assistance programme

Wellbeing seminars

Job summary

Motus Commercials in Gloucester is seeking an Apprentice Customer Service Advisor to join the Service department. From day one you will access a benefits package including holidays, pension, medical insurance, life assurance, career development, vehicle purchase discounts, and more.

Salary is £8.00 per hour, with working hours 5 days per week, Monday to Friday, 8:00am to 4:30pm. This apprenticeship offers great development opportunities within a supportive team.

Qualifications

• Hands-on approach to customer service
• Good organisational skills
• Willing to learn and train
• Interest in motor vehicles is desirable
• Enthusiasm, commitment and confidence
• Strong communication and relationship skills
• Self-motivated with attention to detail
• Proactive and initiative-driven

Responsibilities

• Provide excellent customer service across multiple channels
• Handle customer queries and inquiries
• Assist with daily planning of vehicles in the workshop
• Liaise with workshop to monitor progress
• Schedule services for customers
• Understand KPIs and support the team to achieve them
• Embrace opportunities for learning and development
• Be a positive, brilliant colleague at Motus Commercials
• Support service department operations in Gloucester

Skills

Customer service

Organised

Willingness to learn

Interest in motor vehicles

Communication

Attention to detail

Initiative

Enthusiasm

Education

GCSE English and Maths (minimum grade C/5)

Job description

Motus Commercials in Gloucester is seeking an Apprentice Customer Service Advisor to join the Service department. From day one you will access a benefits package including holidays, pension, medical insurance, life assurance, career development, vehicle purchase discounts, and more.

Salary is £8.00 per hour, with working hours 5 days per week, Monday to Friday, 8:00am to 4:30pm. This apprenticeship offers great development opportunities within a supportive team.