Apprentice Bar and Waiting

Garrick (Stratford-upon-Avon); Stratford-upon-Avon; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Discounts on brands

Wagestream access

Retail discounts

Refer a friend bonus £1,500

Pension contribution

Employee assistance programme

Menopause Friendly Employer

Enhanced maternity/paternity policies

Job summary

The Garrick in Stratford-upon-Avon, part of Greene King, offers a Bar and Waiting Apprentice role with Urban Heritage, delivering hands-on training to greet guests and serve drinks with care.

Join a historic pub environment, work across premium drinks and food, and benefit from mentoring, achievable milestones, and industry-recognised progression within Greene King brands.

Qualifications

• Teamwork ability and strong organisational skills are required.
• Willingness to learn and develop hospitality skills on the job.

Responsibilities

• Provide customers with a heartfelt and memorable experience each time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team Working

Organisation Skills

Job description

Introduction

The Garrick in Stratford-upon-Avon has all the quaint and quirky charm you'd expect from a Tudor building. As one of the oldest pubs in Stratford, we've got plenty of interesting history, from priest holes to the plague, which has earned us a Grade II*listing. And Shakespeare's Birthplace is just a four minute walk away, so there's plenty to explore. We're a family-friendly pub dishing up favourites like pies, chilli, and mac & cheese plus refreshing drinks to perk you up. We happily accept coaches so stop by and say hi. We've got free Wi-Fi to help you plan where you head next and bring the dog if you're out for a mooch, as we're a dog-friendly pub. When it comes time to don your dancing shoes, we can help with that too! We've got a dancing space and love to see you let loose.

About the Employer

Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.

What You'll Do

As a Bar and Waiting Apprentice with Urban Heritage, you'll be the face of our company, making sure that every guest leaves with a smile on their face and a full belly. Whether it's greeting customers with a warm welcome or remembering that favourite spot they like to sit in, you know how to make them feel special.

Urban Heritage are contemporary pubs that blends the character and authenticity of Britain's traditional pubs with the energy and style of modern city living. We celebrate the meeting of old and new and focus on premium drinks, craft beers, cocktails, quality wines and a good menu that balances classic pub favourites with contemporary dishes and seasonal flavours. Whether guests are joining for after-work drinks, weekend brunch, casual dining, or evening occasions, Urban Heritage creates an environment that feels stylish, energetic, and effortlessly welcoming.

As a Bar and Waiting Apprentice, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you'll bring:

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

We're all about rewarding our team's hard work, that's why...

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies.
• Menopause Friendly Employer.
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

What your apprenticeship includes:

• You won't need to attend college; our apprenticeships are delivered through work‑based training which includes a mixture of face‑to‑face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
• Obtain Functional Skills in English and maths, with support tailored to your needs (if you don't already have GCSE or equivalents).
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG.

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Training Outcome

With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Skills Required

• Team Working
• Organisation Skills

Qualifications

• Desired - null - None required - None required

Course Information

Course: Food and beverage team member (level 2)

Level: 2

Route: Catering and hospitality

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Expect to work evening and weekends, Exact shifts to be confirmed.

Expected Duration: 1 Year 3 Months

Training Provider: LIFETIME TRAINING GROUP LIMITED