Apprentice Administration Assistant

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

An innovative opportunity awaits you in the NHS as a Business Administration apprentice. This role, based in a bustling ENT department, offers a chance to develop essential skills in a supportive environment. You will engage in a variety of administrative tasks, from patient interactions to data management, all while learning to navigate NHS systems and Microsoft Office. This apprenticeship is designed to empower you with the knowledge and experience needed to kick-start your career in healthcare administration. Join a dedicated team and make a meaningful impact in the lives of patients while enhancing your professional journey.

Qualifications

• Good communication skills and ability to convey information clearly.
• Demonstrate understanding of confidentiality issues.

Responsibilities

• Support admin duties including greeting patients and answering enquiries.
• Book patient appointments and update records.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Initiative

Education

Level 2 Business Administration

Tools

Microsoft Office

NHS Systems

Job description

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step into an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an Administration apprenticeship opportunity working within the ENT department based at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust.

Working alongside the admin and reception team providing support in a range of administration duties including greeting patients, answering telephone enquiries, booking patient appointments, recording outcomes, sorting post and distributing mail, general filing, electronic scanning of documents and updating records as well as other general office admin duties.

You will need good communications skills and will be supported to develop lots of new and current skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.

You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.

This is a 15 month fixed-term level 2 Business Administration apprenticeship. As an employee, we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

For further details / informal visits contact: Name: Shareen Gordon Job title: Deputy Service Manager Email address: [e-mail] Telephone number: 0115 9249924

Ext. 85503