Apprentice Administration Assistant

Getting In Limited; Colchester; On-site; GBP 18,000 - 26,000; Full time

Job summary

An established industry player is seeking an Apprentice Administration Assistant to join their dynamic team. This role offers a fantastic opportunity to develop administrative skills while providing excellent customer service. You will work closely with the Office Manager and the administration team, helping with various tasks, from managing emails to organizing documents. If you're eager to learn and thrive in a fast-paced environment, this apprenticeship is an ideal stepping stone for your career in office administration. Join a supportive team and gain valuable experience in a professional setting.

Qualifications

• Eager to learn and capable of handling multiple tasks in a dynamic workplace.
• Strong customer service skills are essential for this role.

Responsibilities

• Assist with organizing documents and managing emails.
• Provide administrative support to the Office Manager and Directors.
• Maintain accurate records in the company’s central data system.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Analytical skills

Team working

Microsoft product familiarity

Education

Business Administrator Level 3 apprenticeship

Tools

Simpro

Job description

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Apprentice Administration Assistant

Apply From: 10/03/2025

Learning Provider

Delivered by COLCHESTER INSTITUTE

Employer

TH ELECTRICAL LTD

Vacancy Description

Working closely with the Office Manager and the administration team, you will assist with tasks such as organising documents, managing emails, handling phone calls and maintaining office records. This is a great opportunity to develop your skills in a professional environment while gaining valuable experience in office administration.

We’re looking for someone who is eager to learn, a team player and capable of handling multiple tasks in a dynamic workplace. As an Apprentice Administration Assistant, you will also play a key role in providing excellent customer service to colleagues and visitors, whether in person, over the phone, or via email.

Responsibilities

• Answer calls, emails and general enquiries professionally and promptly.
• Greet visitors and provide excellent customer service.
• Act as a link between the office and external parties to handle enquiries and solve problems.
• Schedule meetings, appointments and manage the team’s calendar.
• Arrange travel accommodation and transportation for the team.
• Provide administrative support to the Office Manager and Directors.
• Order and manage office supplies as needed.
• Ensure company policies, procedures and health and safety rules are followed.
• Organise and manage physical and digital documents, including filing, and scanning.
• Keep accurate records in the company’s central data system (Simpro).
• Manage incoming leads and ensure they are processed on time and according to company values.
• Handle large project processes from completion to invoicing.
• Maintain clear and accessible records of customers and projects.
• Oversee company vehicles, including checking and coordinating repairs.
• Manage goods receipts and returns.
• Track expenses and assist with CIS payments.
• Process invoices using Simpro and work with customers, suppliers and contractors.
• Work with the Finance Department to match invoices and receipts.
• Arrange staff training and ensure certifications are up to date.
• Organise annual equipment servicing such as meter calibrations.
• Update and manage the company website and social media.
• Ensure the office is clean, tidy, and presentable as a key holder.

Key Details

Vacancy Title

Apprentice Administration Assistant

Employer Description

TH Electrical Limited, based in Fordham, Colchester, has been providing high-quality electrical services since its establishment in 1986. We offer a range of services, including EV chargers, solar installations, MVHR systems and smart home solutions. Originally founded as a small family business, the company has grown and is now managed and owned by two directors, overseeing a diverse portfolio of clients across the UK. Our team of 20 skilled employees brings extensive expertise across the commercial, industrial and domestic sectors.

Vacancy Location

Unit 4 Chancers Farm Fossetts Lane Essex CO6 3NY

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000307251

Key Dates

Apply From

10/03/2025

Closing Date For Applications

2025-03-28 23:59:59

Interview Begin From

Possible Start Date

2025-03-31 00:00:00

Training

Training to be Provided

• The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
• Monthly classes at Colchester Institute (Colchester Campus).

Learning Provider

COLCHESTER INSTITUTE

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Initiative, Non-judgmental, Patience, Able to type 40 to 60 wpm, Learns new software quickly, Microsoft product familiarity.

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