Apprentice Administration Assistant

Suffolk County Council; Ipswich; Hybrid; GBP 24,000; Full time

Job description

• Suffolk County Council - Endeavour House, Ipswich, Suffolk IP1 2BX - Hybrid
• £23,656 per annum (pro rata for part time)
• 37 hours per week - Flexible working options available
• Fixed Term for 18 months

At Suffolk County Council, every role is a chance to create positive change. We're not just a local authority; we're a team of dedicated individuals working together to improve lives across our diverse communities. As our new Apprentice Administration Assistant, you'll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for all. If you're passionate about making a real, tangible difference, it's time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.

Your role and responsibilities

As an administration assistant, you will play a crucial role in our team. You will assist with general office tasks, including handling mail, ordering office supplies, and supporting meetings and office administration.

Additionally, you will get to improve your digital skills by using tools like SharePoint and other digital workplace features.

On a daily basis, you might find yourself collaborating with colleagues and contributing to the smooth operation of our office.

Your apprenticeship

• Level 3 Business Administration
• 18 months

We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.

The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.

Read the Job and Person Profile (docx) and the Apprenticeship Recruitment Brochure (pagetiger.com). They hold a range of information. During the apprenticeship, you'll be working towards the role described in those materials. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.

You will need

Our ideal candidate is eager to learn and grow, even if they don't have all the technical expertise yet. We value diverse backgrounds and fresh perspectives and are excited about finding the right fit based on shared values and motivation. You should be able to handle sensitive or important information and demonstrate a willingness to learn and adapt.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

You will be part of the Business Support team within Public Health. The team is made up of three members, including yourself. We are motivated by supporting our colleagues and ensuring the smooth operation of our office. Our team values collaboration, and we typically come into the office on Tuesdays and Wednesdays to ensure we have face-to-face time.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Chris Young for a casual conversation. You can reach them by emailing [e-mail].

How to apply:

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why?
2. Tell us about something you are proud of and why?
3. Tell us about a time you've been really determined to do something, what did you do? What happened as a result?
4. What are you hoping to gain from this apprenticeship?

Step 4 - Upload a CV (without name and personal details).

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us by calling 03456 014412 or emailing [e-mail].

Closing date: 11.30pm, 14 May 2025

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).