Appointment Scheduling & Customer Care Coordinator

NHS Jobs; Newcastle upon Tyne; On-site; GBP 23,000 - 27,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrative role within its Appointment Booking Centre. You will manage a large volume of inbound and outbound calls and provide a timely, customer-focused service to patients.

This role emphasises maintaining high standards of accuracy and courteous communication while developing competencies across administrative tasks and supporting the recruitment and selection processes.

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrative role within its Appointment Booking Centre. You will manage a large volume of inbound and outbound calls and provide a timely, customer-focused service to patients.

This role emphasises maintaining high standards of accuracy and courteous communication while developing competencies across administrative tasks and supporting the recruitment and selection processes.