Appointment Centre Lead: Drive Ops & Team Performance

Cambridge University Hospitals NHS Foundation Trust; Cambridge; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

On-site leisure facilities

Bus travel discounts

Free Park & Ride

Staff parking subsidy

Staff café

Zusammenfassung

Cambridge University Hospitals NHS Foundation Trust is seeking an experienced Appointment Centre Team Leader to supervise the Appointment Centre staff and ensure efficient daily operations. You will work with the Appointment Centre Manager to maintain service quality and timely processing of appointments.

The role requires strong organisational skills, the ability to implement process improvements, and a focus on maintaining high standards of staff performance.

Qualifikationen

• Experience in supervising and coordinating a team.
• Strong organisational skills with attention to detail.
• Ability to implement new processes and improve efficiency.

Aufgaben

• Supervise the Appointment Centre staff and manage rotas, sickness and annual leave.
• Work closely with the Appointment Centre Manager to ensure smooth operations.
• Introduce new processes to improve efficiency across the team.
• Provide reliable and timely supervision to ensure quality work performance.

Jobbeschreibung

Cambridge University Hospitals NHS Foundation Trust is seeking an experienced Appointment Centre Team Leader to supervise the Appointment Centre staff and ensure efficient daily operations. You will work with the Appointment Centre Manager to maintain service quality and timely processing of appointments.

The role requires strong organisational skills, the ability to implement process improvements, and a focus on maintaining high standards of staff performance.