Application Services Specialist — IT Operations (Hybrid)

SCC; Birmingham; Hybrid; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Company benefits

Flexible benefits

Volunteer days

Job summary

SCC is seeking an Application Services Specialist in Birmingham to ensure seamless operation and optimal performance of diverse applications. The role involves configuring, deploying, and supporting applications, collaborating with cross-functional teams, and driving enhancements in system efficiency.

Security clearance or willingness to apply is required. The position offers hybrid working, a solid salary package, and extensive benefits as part of Europe’s largest privately-owned IT company.

Qualifications

• Expertise in the primary application and its functionalities.
• Proven understanding of how data is used within the application.
• Experience evaluating and managing integrated applications.
• Strong interpersonal and communication skills to support end-users.
• Proactive approach to staying informed about evolving business needs and changes.
• Track record of producing clear documentation detailing applications and connections.

Responsibilities

• Demonstrate in-depth understanding of the primary application and its functionalities.
• Analyse how data from the primary application is used and impacts integrated systems.
• Evaluate and understand applications integrated with the primary app and their impact on performance.
• Collaborate with end-users and teams to understand changing business needs.
• Stay informed about changes in the business landscape and adapt strategies.
• Produce detailed documentation of the primary application and its connections.

Skills

Primary application expertise

Data management

Integration experience

Communication skills

Change management

Documentation skills

Job description

SCC is seeking an Application Services Specialist in Birmingham to ensure seamless operation and optimal performance of diverse applications. The role involves configuring, deploying, and supporting applications, collaborating with cross-functional teams, and driving enhancements in system efficiency.

Security clearance or willingness to apply is required. The position offers hybrid working, a solid salary package, and extensive benefits as part of Europe’s largest privately-owned IT company.