Hybrid Application Support Engineer – Cloud & CI/CD

Made Tech Limited; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A technology service provider is seeking an Application Support Engineer to join their team. This role requires working collaboratively within Managed Service teams to enhance and maintain digital services. Responsibilities include conducting code reviews, automating monitoring processes, and managing application performance improvements. The ideal candidate will have substantial experience in application coding, familiarity with IT Service Management tools, and eligibility for Security Clearance. The position offers a hybrid working arrangement across multiple locations in the UK.

Qualifications

• Experienced in making changes or bug fixing in application code.
• Familiarity with automated testing and CI/CD pipelines.
• Eligibility for Security Clearance (SC) required.

Responsibilities

• Onboard new services without disruption.
• Conduct code review and quality analysis.
• Automate monitoring of application performance.
• Implement application enhancements.
• Update technical documentation.

Skills

Application coding

IT Service Management tooling

Agile methodologies

Incident management

Cloud technologies (AWS)

Programming language

Infrastructure as Code (Terraform)

Tools

ServiceNow

Zendesk

PagerDuty

Jira Service Desk

Job description

A technology service provider is seeking an Application Support Engineer to join their team. This role requires working collaboratively within Managed Service teams to enhance and maintain digital services. Responsibilities include conducting code reviews, automating monitoring processes, and managing application performance improvements. The ideal candidate will have substantial experience in application coding, familiarity with IT Service Management tools, and eligibility for Security Clearance. The position offers a hybrid working arrangement across multiple locations in the UK.