Application Support Analyst/Engineer x 2 - New Role

RedRock Resourcing; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Performance-related annual bonus scheme

Option to purchase additional holiday

Travel to work schemes

Employee assistance programme

Job summary

RedRock Resourcing is seeking Application Support Analysts/Engineers in Sheffield to deliver first-class technical support to customers. You will be responsible for efficient application support across various bespoke products.

Ideal candidates will possess strong SQL database knowledge and exceptional communication skills, along with a collaborative approach to problem-solving. The role offers performance-related bonuses and additional holiday purchase options.

Qualifications

• Strong experience of providing application support across a range of bespoke products.
• Good technical understanding of SQL databases.
• Experience of database integrations to third party solutions.

Responsibilities

• Provide timely and efficient application and technical support to existing customers.

Skills

Application support experience

SQL databases knowledge

Database integrations

Communication skills

Problem-solving

Team player

Job description

A leading software house requires a number of Application Support Analysts/Engineers to assist in delivering a first class, professional service to both internal and external customers. As a team member, you will provide timely and efficient application and technical support to existing customers.

Suitable candidates will have

• Strong experience of providing application support across a range of bespoke products.
• Good technical understanding of SQL databases
• Experience of database integrations to third party solutions
• Excellent verbal and written communication skills
• Logical and analytical, with a methodical approach to problem-solving
• Good team player, yet willing to take personal responsibility for issues

Benefits on offer

• Performance‑related annual bonus scheme
• Option to purchase up to an additional 5 days holiday each year
• Variety of travel to work schemes, including season ticket loans and cycle to work
• Employee assistance programme