Appeals Officer

Morgan Hunt UK Limited; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Housing Benefit Appeals Officer for a client in North West London. The role involves processing appeal submissions, preparing documents for court, and providing technical knowledge on Housing Benefit legislation. Candidates should be proficient in relevant ICT systems and possess excellent communication skills. This position can be performed remotely, offering flexibility alongside fulfilling responsibilities within the public sector.

Qualifications

• Proficient in processing Housing Benefit Appeals submissions.
• Capable of preparing documentation for tribunal hearings.
• Able to interpret Housing Benefit legislation and provide advice.

Responsibilities

• Process initial and second stage Housing Benefit Appeals.
• Assess claims and changes in circumstances for benefit support.
• Assist customers with queries related to claims.

Skills

Proficient use of Iworld/Northgate Version 6 ICT System

Understanding of Housing Benefit legislation

Excellent communication skills

Ability to collate evidence for court hearings

Job description

Are you a Housing Benefit Appeals Officer looking for work in the North West London or remotely from home?
Morgan Hunt's Public Sector and Government client based in North West London is looking to recruit a Housing Benefit Appeals Officer to assist in meeting a peak demand in work.

Ideally, the successful candidate will have the ability to:

• Proficiently use the Iworld/Northgate Version 6 ICT System
• Process first and second stage Appeals submissions in relation to Housing Benefit Support
• Collate and prepare documents and evidence for Court and Tribunal hearings
• Consider all facts relating to applications for the revision of a decision on a Housing Benefit and Council Tax Support claim
• Deal with reconsiderations
• Interpret and practice Housing Benefit and Council Tax Support legislation
• Report and explain highly complex pieces of legislation to all stakeholders including Customers
• Provide specialist technical knowledge at all levels regarding the administration of Housing Benefit and Council Tax Support
• Assess all types of Housing Benefit and Council Tax Benefit/support claims including new claims and change in circumstances
• Process student claims, persons from abroad and self-employed cases
• Assist customers with queries over the phone

If you're looking to work from home for a Public Sector and Government client based in the North West London, and feel you meet the essential criteria outlined above to be a Housing Benefits Appeals Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.