Anti Social Behaviour Officer

Leicester Bus Partnership; Leicester; Hybrid; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working

Generous annual leave

Bus/train discounts

Job summary

Leicester City Council is seeking a dedicated officer to help manage and reduce anti-social behaviour across housing areas. You will engage with victims, complainants and partners, handling a varied caseload with proactive, risk-aware case management.

The role offers full-time, permanent employment (37 hours/week) with flexibility including evenings and weekends. Based in Leicester City Centre, working from home and various sites as required.

Qualifications

• Knowledge of anti-social behaviour legislation and locally agreed approaches to tackling it.
• Proficient report writer able to prepare evidence and legal documentation.
• Strong teamwork skills and ability to engage with challenging individuals.

Responsibilities

• Respond to reports of anti-social behaviour on estates and housing areas.
• Engage with victims, complainants and partners to manage responses and coordinate actions.
• Identify risks, prioritise cases, and apply appropriate enforcement or legal actions.

Skills

Anti-social behaviour legislation

Report writing

Teamwork

Literacy & numeracy

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference REQ6863 Date posted 04/09/2026 Application closing date 18/09/2026 Location Hybrid working - Home and Leicester City Offices Salary £40,444 - £43,149 Per Year Package Total benefit value (includes pension contribution and full holiday entitlement):£58,494 Contractual hours 37 Basis Full time Job category/type City Services Attachments Job Description - 2026-01-21T114837.194.pdf

Full Time / 37 Hours Per Week / Permanent

Play a key role in managing and reducing anti-social behaviour across Leicester City Council’s housing areas.

An exciting opportunity to be a part of a new team working to reduce and tackle anti-social behaviour across the local authority housing areas. Our approach in dealing with anti-social behaviour covers all aspects from prevention to rehabilitation to protection and support of victims and witnesses. As each case is unique so is the way in which each complaint is handled, and actions will depend upon the nature and severity of each incident. An incremental approach has been adopted to manage anti-social behaviour in a consistent and proportionate way. In addition to the incremental approach, you will also use the powers of the Anti-Social Behaviour, Crime and Policing Act (2014) to resolve complex and high-risk cases.

Join us to work in partnership with tenants, colleagues, elected members, and external agencies such the Police, Victim First and Local Businesses, to identify and reduce anti-social behaviour, and ensure our tenants have a safe and secure environment to live in.

This is a full-time, permanent position working 37 hours per week from Monday to Friday. However, you’ll be able to work regularly outside of office hours including evenings and weekends. Based in the City Centre, you’ll work from a variety of locations for variable durations as well as from home.

Appointment to this role will be subject to Non-Police Personnel Vetting to Level 2.

What you’ll be doing

You’ll respond to reports of anti-social behaviour on our estates and housing areas. You’ll engage with victims, complainants, and perpetrators as well as internal and external partners to manage our response to anti-social behaviour. You’ll use an innovative and pro-active approach to manage and resolve a varied caseload of anti-social behaviour cases. You’ll be able to identify risk and recognise when cases become more complex and require more intensive management or legal action.

What you’ll need

You’ll have knowledge of anti-social behaviour legislation and locally agreed approaches to tackling it. With good knowledge of council services and other organisations, you’ll understand how they could impact on or help address anti-social behaviour issues. Using excellent literacy and numeracy skills as well as good attention to detail, you’ll have the ability to prepare and manage evidence, compose official enforcement letters and preparing acceptable behaviour contracts. You will also be a proficient report writer, with the ability to create legal bundles and defend your decisions under legal scrutiny. You will be organised and have the ability to identify risk and regularly re-prioritise your cases and other duties accordingly. You will also need strong teamwork skills and the ability to engage with challenging and hard to reach individuals.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.