Team Lead - Anti Social Behaviour Team

Manchester City Council; Manchester; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

6.7% Flexibility Payment

Job summary

Manchester City Council is seeking an experienced manager to lead the Anti Social Behaviour Team, guiding ASB officers across the City. You will work with partners to tackle ASB in public spaces, safeguard vulnerable residents, and reduce rough sleeping in collaboration with the Homelessness Service.

You will drive face-to-face engagement, coordinate with GMP and other agencies, and manage a rota covering weekdays and Saturdays.

Qualifications

• Experience using informal and formal ASB powers to stop anti-social behaviour and protect the public.
• Knowledge of homelessness legislation and unauthorised encampments.
• Proven ability to build positive working relationships with partners.
• Ability to lead, guide and coach team members to meet complex challenges.
• Ability to make fast, informed decisions and explain rationale.
• Experience designing training packages for the Community Safety Partnership.
• Knowledge of preparing cases for legal teams and instructing solicitors.

Responsibilities

• Lead a team of ASB Support Officers across the City and tackle public-space ASB.
• Work with the Homelessness Service to prevent rough sleeping and support vulnerable people.
• Lead face-to-face public engagement with partner agencies and GMP.
• Collaborate with GMP and other stakeholders to deliver effective community safety outcomes.
• Manage a rota pattern and commit to shift patterns including evenings and weekends.

Skills

ASB powers

Homelessness law

Partnerships

People management

Decision making

Training design

Legal cases

Job description

Working Hours: 35 Hours per week (As part of a rota, working Monday to Friday between 7am to 8pm, and 1 in 3 Saturdays between 9am and 5pm. Please see the attached example rota as a guide for a possible shift pattern under additional information)

Contract Type: Full-Time, Permanent

Additional Payments: 6.7% Flexibility Payment

Closing Date: 10 September 2026

Interview Method: In Person (Face to Face)

Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factual accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action

This role is subject to -

2 References - where possible we require 3 years' history.

Police Vetting

Police Vetting – You will be required to undertake a Greater Manchester Police vetting process.

DBS (Disclosure and Barring Service) clearance

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

About the Role

You will have line management responsibility for a team of Anti-Social Behaviour (ASB) Support Officers who are dedicated and motivated to make Manchester a safe place to live, work and visit. This vacancy presents a rare opportunity to join a team recognised for best practice in tackling ASB. You will lead and support your team to use a broad range of informal and formal powers to tackle ASB in public spaces, using trauma-informed practice to protect those who are vulnerable, helping to reduce crime and ASB, and change the behaviour of offenders. You will also be working closely with the Homelessness Service to help prevent and reduce rough sleeping across the City.

You will lead on face-to-face public engagement, encouraging a high profile, visible presence with partner agencies across the City. The role will involve close partnership working with GMP and a number of key partner agencies.

You and your team will work a rota pattern between the hours of am 7– 8pm Monday to Friday, and 9am – 5pm on Saturday.

About the team / service

The Anti Social Behaviour Team is comprised of three teams covering the City Centre, the North, and South and Central. This position will cover the whole city. The Anti Social Behaviour Team is part of the wider Community Safety, Compliance and Enforcement Service.

You will find a supportive working environment with opportunities for training and development. You will be encouraged to develop new ideas and approaches to meeting our key objective of making Manchester safer.

You will need to be a knowledgeable and experienced manager, or have experience of coaching and training officers.

You will need to demonstrate:

• Knowledge and/or experience of using informal and formal ASB powers to stop anti-social behaviour and protect the public.
• Knowledge and/or experience of using homelessness legislation, as well as legislation for unauthorised encampments.
• Experience of developing positive and effective working relationships across a variety of partnerships.
• Confidence in your ability to lead a team and support, guide and coach team members to meet the challenges presented by community safety and ASB issues, and homelessness.
• Ability to make informed decisions at speed and explain your rationale for your decision making.
• The ability to design and develop training packages across the Community Safety Partnership.
• Knowledge and/or experience of preparing cases for legal and instructing solicitors.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment. This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that’s fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [e-mail]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK
• References (Current and Previous employer)

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
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