Antenatal Clinic Administrator – Patient Care & Scheduling

The Hillingdon Hospitals NHS Foundation Trust; Uxbridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Hillingdon Hospitals NHS Foundation Trust is seeking an enthusiastic Antenatal Clinic Administrative Assistant to support the ANC and Obstetric Ultrasound teams. You will manage appointment bookings, coordinate documentation, and front-desk enquiries with a patient-centered approach in a fast-paced hospital environment.

The post requires proactive communication, accuracy, and the ability to work across sites to ensure timely referrals and smooth patient flow within the Antenatal Clinic and

Responsibilities

• Represent the department as the first point of contact at the ANC and Obstetric Ultrasound reception by welcoming women, birthing people and their families in a friendly and polite manner.
• Ensure any required documentation is available in advance for antenatal clinic or ultrasound appointments.
• Cancel and reschedule clinics, ensuring women and birthing people are contacted directly regarding any changes to their appointments.
• Ensure all urgent appointment letters are processed promptly and sent as a priority.
• Communicate directly with women and birthing people regarding queries about their appointments or procedures.
• Take part in departmental audits and improvement initiatives
• Attend relevant staff meetings.
• Work proactively across the Trust to support service delivery.
• It is the responsibility of all staff to recognise their role in maintaining a safe environment for patients, visitors and staff to minimise the risk of avoidable Healthcare Associated Infection.

Job description

The Hillingdon Hospitals NHS Foundation Trust is seeking an enthusiastic Antenatal Clinic Administrative Assistant to support the ANC and Obstetric Ultrasound teams. You will manage appointment bookings, coordinate documentation, and front-desk enquiries with a patient-centered approach in a fast-paced hospital environment.

The post requires proactive communication, accuracy, and the ability to work across sites to ensure timely referrals and smooth patient flow within the Antenatal Clinic and