Antenatal Clinic Admin & Appointment Coordinator

Transformation Unit; Uxbridge; Hybrid; GBP 24,000 - 33,000; Part time

Job summary

The Hillingdon Hospitals NHS Foundation Trust is seeking an Antenatal Clinic Administrator to support the ANC team in Uxbridge. The role is part-time, 30 hours weekly (Mon-Fri 08:00-16:30) and focuses on managing daily clinic and ultrasound referrals, booking and coordinating appointments, and providing friendly reception support to patients and clinicians.

You will support the Obstetric Ultrasound team, participate in service improvement initiatives, and ensure efficient patient flow while

Qualifications

• GCSEs in Maths and English at grade C or better.
• Experience in administrative, reception or customer service roles.
• Good IT skills and ability to use MS Office.
• Clear, polite and sensitive communication with patients and staff.
• Ability to manage appointments, forms and correspondence accurately.
• NVQ 2/3 in Business Administration or equivalent.
• Experience with clinical systems such as Cerner, Soliton or ViewPoint.
• Awareness of NHS appointment targets and reducing DNAs.

Responsibilities

• Represent the department as the first contact at ANC and Obstetric Ultrasound reception.
• Ensure documentation is ready for antenatal or ultrasound appointments.
• Cancel and reschedule clinics and notify patients of changes.
• Process urgent appointment letters promptly.
• Communicate with patients about appointments and procedures.
• Participate in audits and improvement initiatives.
• Attend staff meetings and support service delivery across the Trust.

Skills

Excellent communication

Customer service

Attention to detail

Organizational skills

Teamwork

Education

NVQ Level 2 in Business Administration

NVQ Level 3 in Business Administration

Tools

Cerner

Soliton

ViewPoint

Microsoft Office

Job description

The Hillingdon Hospitals NHS Foundation Trust is seeking an Antenatal Clinic Administrator to support the ANC team in Uxbridge. The role is part-time, 30 hours weekly (Mon-Fri 08:00-16:30) and focuses on managing daily clinic and ultrasound referrals, booking and coordinating appointments, and providing friendly reception support to patients and clinicians.

You will support the Obstetric Ultrasound team, participate in service improvement initiatives, and ensure efficient patient flow while