AMU Ward Clerk – Evening & Weekend Shifts (Fast-Paced Admin)

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

27 days annual leave

NHS Pension scheme

Cycle to work scheme

Staff discounts

Job summary

Royal Devon University Healthcare NHS Foundation Trust seeks an enthusiastic ward clerk to join the Acute Medical Unit (AMU) for out-of-hours shifts. You will greet and assist patients, admit them onto the ward and help navigate their pathway through the hospital, maintaining calm and professional communication with patients and colleagues.

You will manage referrals from GPs, paramedics and ED, prioritise workload in a high-pressure environment, and support the admin team in a friendly,

Qualifications

• Excellent communication and interpersonal skills with a pleasant telephone manner.
• Ability to interact with patients calmly, sensitively and efficiently.
• Ability to use your own initiative, prioritising your workload to meet the changing needs of the department, AMU is fast-paced.

Responsibilities

• Admit patients onto the ward and manage their pathway through the hospital.
• Handle referrals from GPs, paramedics and ED and coordinate patient flow within AMU.

Skills

Communication

Interpersonal skills

Telephone manners

Prioritisation

Initiative

Teamwork

Customer service

Job description

Royal Devon University Healthcare NHS Foundation Trust seeks an enthusiastic ward clerk to join the Acute Medical Unit (AMU) for out-of-hours shifts. You will greet and assist patients, admit them onto the ward and help navigate their pathway through the hospital, maintaining calm and professional communication with patients and colleagues.

You will manage referrals from GPs, paramedics and ED, prioritise workload in a high-pressure environment, and support the admin team in a friendly,