Acute Ward Clerk – ARU/AMU Admin & Patient Care

Mid Yorks; Stanley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS pension

27 days holiday plus bank holidays

Wellbeing services

Onsite nurseries / childcare salarySac

Cycle to work

Car lease salary sacrifice

Flexible working

Staff networks

Career progression

Job summary

Mid Yorks is seeking ward clerks to join our busy Acute Receiving Unit (ARU) and Acute Medical Unit (AMU). The role focuses on delivering high-quality administrative support and acting as a key contact for patients, relatives and staff.

The ARU/AMU operate in fast-paced acute settings with a 24/7 rotating shift pattern, including days and nights. Successful candidates will work across both units, providing flexible cover to maintain smooth patient flow and confidentiality.

Qualifications

• Experience in health care or social care settings.
• Experience & knowledge of multidisciplinary team working.
• Experience of filing systems and maintaining records.
• Proficient with Microsoft Office, email and internet tools.

Responsibilities

• Maintain accurate and timely patient information in the Trust's electronic patient record systems.
• Support patient admissions, transfers and discharges with updated records.
• Coordinate patient appointments and arrange follow-ups as directed by clinical teams.
• Greet patients, relatives and visitors and direct enquiries appropriately.
• Answer telephone calls and respond to queries professionally.
• Assist the clinical team with administrative tasks to support patient flow.
• Prepare and maintain patient documentation for easy access by staff.
• Liaise with other departments to coordinate patient care.
• Maintain confidentiality in line with Trust policies.
• Provide administrative support across ARU and AMU during busy periods.

Skills

Computer literacy

Education standard

NVQ3 progression

Education

NVQ3 qualification

Job description

Mid Yorks is seeking ward clerks to join our busy Acute Receiving Unit (ARU) and Acute Medical Unit (AMU). The role focuses on delivering high-quality administrative support and acting as a key contact for patients, relatives and staff.

The ARU/AMU operate in fast-paced acute settings with a 24/7 rotating shift pattern, including days and nights. Successful candidates will work across both units, providing flexible cover to maintain smooth patient flow and confidentiality.