Acute Ward Clerk – ARU/AMU Admin, 24/7 Shifts

Mid Yorks; Wrenthorpe; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mid Yorks is seeking organised, approachable Ward Clerks to join our busy administrative team across the ARU and AMU. You will provide essential clerical support in fast-paced acute medical environments, handling patient information, bookings and enquiries.

The role involves a 24/7 rotational shift pattern, covering days, nights, weekends and bank holidays. You will be a crucial point of contact for patients, relatives and healthcare professionals, ensuring smooth patient flow and high-quality

Qualifications

• Experience providing administrative and clerical support in healthcare settings.
• Ability to act as a point of contact for patients, relatives and staff.
• Experience with patient records and appointment coordination.

Responsibilities

• Maintain patient information in electronic records.
• Support admissions, transfers and discharges.
• Coordinate patient appointments and follow-ups.
• Welcome patients and respond to queries.
• Answer telephone calls professionally.
• Support clinical teams with admin tasks to facilitate patient flow.
• Prepare and maintain patient documentation.
• Liaise with other departments to coordinate patient care.
• Maintain confidentiality per Trust policies.
• Provide admin support across ARU and AMU during busy periods.

Skills

Organised

Excellent communication

Approachable

Job description

Mid Yorks is seeking organised, approachable Ward Clerks to join our busy administrative team across the ARU and AMU. You will provide essential clerical support in fast-paced acute medical environments, handling patient information, bookings and enquiries.

The role involves a 24/7 rotational shift pattern, covering days, nights, weekends and bank holidays. You will be a crucial point of contact for patients, relatives and healthcare professionals, ensuring smooth patient flow and high-quality