Ward Clerk: 24/7 Acute Medicine Admin

Mid Yorks; Wakefield; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

NHS Pension

27 days holiday + bank holidays

Employee wellbeing services

Cycle to work scheme

Car lease salary sacrifice

Job summary

Mid Yorkshire Teaching NHS Trust is seeking Ward Clerks to join the Acute Receiving Unit (ARU) and Acute Medical Unit (AMU) teams in Wakefield. The roles involve comprehensive administrative support, patient contact and coordination of admissions, transfers and appointments in fast-paced clinical environments.

Successful candidates will work across ARU and AMU with 24/7 coverage and rotating shifts. Strong computer literacy, education and NVQ3 aspiration are required, along with experience in

Qualifications

• Computer literate
• Good standard of education
• Ability to work towards an NVQ3 qualification

Responsibilities

• Maintaining accurate and timely patient information on the Trust's electronic patient record systems.
• Supporting patient admissions, transfers and discharges, ensuring patient information is updated promptly.
• Supporting the booking and coordination of patient appointments, including arranging return appointments and follow-up reviews as requested by the clinical team.
• Welcoming patients, relatives and visitors and directing enquiries appropriately.
• Answering telephone calls and responding to queries in a professional and helpful manner.
• Supporting the clinical team with administrative tasks to facilitate effective patient flow.
• Preparing and maintaining patient documentation and ensuring records are available when required.
• Liaising with other departments and clinical teams to support the coordination of patient care.
• Maintaining confidentiality and ensuring compliance with Trust policies and procedures.
• Providing administrative support across both ARU and AMU, including during periods of increased activity.

Skills

Computer literate

Microsoft Office

Education

NVQ3 qualification

Job description

Mid Yorkshire Teaching NHS Trust is seeking Ward Clerks to join the Acute Receiving Unit (ARU) and Acute Medical Unit (AMU) teams in Wakefield. The roles involve comprehensive administrative support, patient contact and coordination of admissions, transfers and appointments in fast-paced clinical environments.

Successful candidates will work across ARU and AMU with 24/7 coverage and rotating shifts. Strong computer literacy, education and NVQ3 aspiration are required, along with experience in