Ambitious Assistant Manager — Lead Your Team & Store Ops

EG Group; Thame; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free beverage

Virtual GP

Employee assistance

Career progression

Learning library

Job summary

Starbucks is seeking an Assistant Manager in Thame to lead a high-performing team, support store operations in the Store Manager’s absence, and ensure exceptional customer experiences.

You’ll coach and develop the team, manage rotas in line with budgets, and drive sales through promotions while maintaining store standards and safety protocols. This role offers progression opportunities in a fast-paced retail environment.

Qualifications

• Previous management experience is preferred, but not essential.
• Experience leading or supervising a team within hospitality, retail, or a customer-focused environment.
• A confident and approachable leader who can motivate, coach, and bring out the best in others.
• Strong communication and organisational skills with the ability to manage competing priorities.
• A proactive mindset and confidence to make decisions in a fast-paced environment.
• Someone who is ready to take the next step, lead with impact, and build a successful career with Starbucks.

Responsibilities

• Lead and support the team by acting as second-in-command, delegating tasks, creating a positive working environment, and helping colleagues feel welcomed, supported, and set up for success.
• Coach, develop, and inspire team members through regular guidance, feedback, and mentoring to help individuals grow and perform at their best.
• Drive operational success by supporting rota planning in line with budgets and labour targets while encouraging the team to maximise promotions and enhance the customer experience.
• Recognise and celebrate success by creating an engaging environment where individual and team achievements are acknowledged and rewarded.
• Take ownership of store operations in the Store Manager’s absence, ensuring smooth day-to-day performance and maintaining Starbucks standards across all areas of the business.
• Deliver commercial results by managing stock, overseeing inventory control and reporting, and identifying opportunities to improve efficiency and minimise waste.
• Maintain exceptional store standards by ensuring merchandising, availability, presentation, and food safety requirements are consistently achieved.
• Champion safety and compliance by ensuring Health & Safety, Food Safety, hygiene, and cash handling procedures are followed to the highest standards.

Skills

Leadership

Team management

Customer service

Communication

Organizational skills

Decision making

Job description

Starbucks is seeking an Assistant Manager in Thame to lead a high-performing team, support store operations in the Store Manager’s absence, and ensure exceptional customer experiences.

You’ll coach and develop the team, manage rotas in line with budgets, and drive sales through promotions while maintaining store standards and safety protocols. This role offers progression opportunities in a fast-paced retail environment.