Airport Service Delivery Assistant - Flexible Hours & Training

APCOA PARKING UK; Luton; Hybrid; GBP 19.000 - 21.000; Teilzeit

Benefits dieser Stelle

Employee Discount

Training and Development

Pension

Uniform

Zusammenfassung

APCOA Parking UK is recruiting a Service Delivery Assistant at Luton Airport on a zero-hours flexible contract. You will manage vehicle arrivals, move cars to the car park, and prepare them for return while delivering outstanding customer service.

The role requires a full UK driving license with significant driving experience, strong communication, and the ability to work under pressure in a fast-paced airport environment.

Qualifikationen

• Clear communication with the public
• Valid UK driving license with significant driving experience
• Basic IT skills including MS Word
• Ability to multi-task and stay calm under pressure
• Strong verbal communication and a smart, professional appearance

Aufgaben

• Assist with car movements at Luton Airport and handover vehicles to customers
• Store keys securely and ensure smooth handover of vehicles
• Drive customer vehicles with care and follow valet procedures
• Familiarise yourself with company systems and equipment
• Monitor car park activity and deter theft while maintaining visibility
• Keep car park and work areas clean and compliant with standards
• Provide frontline support during equipment failure or customer distress
• Collaborate with management to implement marketing initiatives to increase sales
• Work as part of a wider team

Kenntnisse

Strong communication

Full UK Driving License

IT skills

Multi-tasking

Work under pressure

Customer service

Smart and professional attitude

MS Word

Tools

MS Word

Jobbeschreibung

APCOA Parking UK is recruiting a Service Delivery Assistant at Luton Airport on a zero-hours flexible contract. You will manage vehicle arrivals, move cars to the car park, and prepare them for return while delivering outstanding customer service.

The role requires a full UK driving license with significant driving experience, strong communication, and the ability to work under pressure in a fast-paced airport environment.