Airport Turnaround Coordinator (TCO) - Luton Airport

Optime Group; Luton; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Free Airport parking

Discounts at most airport retailers

Job summary

Optime Group, aviation recruitment experts, in partnership with a leading Ground Handling Company at Luton Airport, are excited to welcome talented Turnaround Coordinators to their growing team.

Join a fast-paced aviation environment at one of the UK’s fastest-growing airports, where every shift brings a new challenge and your role plays a key part in keeping flights running safely, smoothly, and on time.

Qualifications

• Full UK manual driving licence.
• Excellent communication skills at all levels.
• Excellent organisation skills and attention to detail.
• Ability to quickly and accurately react to any given situation.
• Work well as part of a team, and as an individual.
• Right to Work in the UK.
• Five year fully checkable reference history.
• Ability to pass Criminal Record Check (CRC).

Responsibilities

• Ensure a secure and efficient aircraft turnaround process, managing all aspects from arrival to departure with a focus on safety and effectiveness.
• Thoroughly complete all necessary paperwork associated with the aircraft turnaround, ensuring accuracy and compliance with relevant protocols.
• Maintain strict adherence to both airline and airport policies, guaranteeing compliance at all times.
• Consistently provide exceptional customer service to passengers, aiming to exceed expectations and enhance overall customer satisfaction.
• Assist customers effectively during disruptions, demonstrating problem-solving skills and a commitment to resolving issues promptly.
• Establish effective communication and collaboration with third-party suppliers, fostering positive relationships and ensuring seamless coordination of services.

Skills

Communication

Organizational skills

Attention to detail

Teamwork

Problem solving

Right to Work in the UK

CRC check history

Job description

Aviation recruitment expertsOptime Group, in partnership with a leading Ground Handling Company atLuton Airport, are excited to welcome talented and motivated individuals to their growing team ofTurnaround Coordinators.

Join a fast-paced aviation environment at one of the UK’s fastest-growing airports, where every shift brings a new challenge and your role plays a key part in keeping flights running safely, smoothly, and on time.

What's on offer:

• Rate of pay: £18.71 per hour
• Shift Pattern: 6 on / 3 off, 30 hours weekly.
• Weekly Pay ( every Friday)
• Temp to Perm (performance based)
• Shift timing:
• Winter: earliest start at 5:00 a.m. and latest finish at 12:00 a.m.
• Summer: earliest start at 4:30 a.m. and latest finish at 2:00 a.m.
  (Shifts are between 6 and 8 hours long)
  

PLEASE NOTE: APPLICANTS MUST HOLD A FULL VALID UK DRIVING LICENCE

Confirmed start dates:

• 12/10/2026

Key Duties:

• Ensure a secure and efficient aircraft turnaround process, managing all aspects from arrival to departure with a focus on safety and effectiveness.
• Thoroughly complete all necessary paperwork associated with the aircraft turnaround, ensuring accuracy and compliance with relevant protocols.
• Maintain strict adherence to both airline and airport policies, guaranteeing compliance at all times.
• Consistently provide exceptional customer service to passengers, aiming to exceed expectations and enhance overall customer satisfaction.
• Assist customers effectively during disruptions, demonstrating problem-solving skills and a commitment to resolving issues promptly.
• Establish effective communication and collaboration with third-party suppliers, fostering positive relationships and ensuring seamless coordination of services.

Shifts:

The Airport is operational 7 days per week and candidates will be working on a 6 on 3 off rolling rota. This could be subject to change to 5 on 3 off !

Requirements:

• Full Manual Driving Licence
• Excellent communication skills at all levels
• Excellent organisation skills and attention to detail
• Ability to quickly and accurately react to any given situation
• Work well as part of a team, and as an individual
• Right to Work in the UK
• Five year fully checkable reference history
• Ability to pass Criminal Record Check (CRC)

Benefits:

• Free Airport parking
• Discounts at most airport retailers

PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history.