Aircraft Maintenance Operations Lead

Bombardier; Westerham; On-site; GBP 70,000 - 95,000; Full time

Job summary

Bombardier’s London Service Centre in Biggin Hill is seeking an Operations Manager to lead maintenance activities, supervise resources, and ensure safe, on-time delivery of services. You will manage technicians, ensure regulatory compliance including EASA standards, and drive continuous improvement across operations.

Ideal candidates will have a Part 66 license, strong leadership, and a proven ability to coordinate with planning, stores, and customers while promoting a diverse and inclusive

Qualifications

• Basic knowledge of Environmental, Health & Safety rules, Human Factors, human performance, and regulations as they apply to safety and environmental aspects of aircraft maintenance operations.
• Commitment to promoting diversity, equity and inclusion in the workplace.
• Intermediate to advanced computer literacy and strong understanding of Engineering IT systems.
• Experience with EASA/CAA airworthiness regulations.
• Previous leadership experience; promote teamwork and collaboration.
• Clear direction to stakeholders including customers and management.
• Focus planning on cost control and productivity with strong organizational skills.
• Analytical and problem-solving skills for maintenance operations.
• Interpersonal skills to develop relationships with team and management.
• Commitment to developing others and delegating effectively.
• Business awareness and understanding of change processes.
• EASA Part 66 license mandatory.
• Excellent written and verbal communication.
• Basic knowledge of aircraft maintenance programs for business jets.
• Accountability for own work and ongoing professional development.

Responsibilities

• Adhere to Bombardier General Work Requirements.
• Complete all planned and ad-hoc maintenance projects to achieve on-time delivery through supervision and resource allocation.
• Cultivate a safe and inclusive work environment and wellbeing of all team members.
• Oversee team compliance with environmental, Health & Safety regulations and procedures.
• Ensure personnel assigned to tasks are qualified to perform them and delegate duties as necessary.
• Carry out performance reviews promoting fairness in feedback and recognition.
• Deputise Director operations in absence, ensuring continuity of decision making.
• Directly manage technicians in maintenance activities.
• Provide input on future GSE and tooling needs to the Director of Operations.
• Ensure Bombardier policies and values are upheld and MOE/Part 145 requirements are met.
• Collaborate with Planning/CPMs/Stores to achieve quality, cost targets and timely maintenance product delivery.
• Support and implement business change with a culture of continuous improvement.

Skills

EH&S basics

Human Factors

Leadership

Cost planning

Analytical skills

Communication

Interpersonal skills

Delegation

Diversity & inclusion

Business awareness

EASA Part 66 license

Aircraft maintenance programs

Engineering IT systems

Education

EASA Part 66 Aircraft Maintenance License or equivalent

Tools

Engineering IT systems

Job description

Bombardier’s London Service Centre in Biggin Hill is seeking an Operations Manager to lead maintenance activities, supervise resources, and ensure safe, on-time delivery of services. You will manage technicians, ensure regulatory compliance including EASA standards, and drive continuous improvement across operations.

Ideal candidates will have a Part 66 license, strong leadership, and a proven ability to coordinate with planning, stores, and customers while promoting a diverse and inclusive