Air Import Operator

Right Now Recruitment; Staines-upon-Thames; On-site; GBP 31,050 - 37,950; Full time

Job summary

Right Now Group in Staines is recruiting an Air Import Operator to join a well-established freight forwarding company. You will coordinate end-to-end air import shipments, prepare MAWB/HAWB, and handle customs entries in a compliant, timely manner.

This role requires strong organisational and communication skills, ability to manage multiple shipments in a fast-paced environment, and a willingness to complete required background checks.

Qualifications

• Experience working in Air Import Freight Forwarding.
• Strong knowledge of customs import entries.
• Experience handling Dangerous Goods shipments is desirable.
• Good understanding of Air Import documentation and customs clearance procedures.
• Excellent communication and organisational skills.
• Ability to manage multiple shipments in a fast-paced environment.
• Proficiency with freight forwarding systems and Microsoft Office.
• Knowledge of airline arrival procedures, customs compliance, and import operations.

Responsibilities

• Coordinate end-to-end Air Import shipments for general freight customers.
• Complete and process customs import entries accurately and compliantly.
• Handle Dangerous Goods shipments in line with IATA regulations.
• Liaise with airlines, handling agents, customers, overseas offices, and transport providers.
• Prepare and check all import documentation, including Air Waybills (MAWB/HAWB), customs paperwork, and arrival documentation.
• Monitor shipments from arrival through customs clearance to final delivery.
• Provide customers with regular shipment updates and resolve any operational issues efficiently.
• Ensure all files are completed, costed, and invoiced correctly within agreed timelines.
• Maintain compliance with company procedures, HMRC regulations, and import customs requirements.

Skills

Air Import Freight Forwarding

Customs import entries

Dangerous Goods shipments

Air Import documentation

Communication

Organisational skills

Multitasking

Freight forwarding systems

Microsoft Office

Airline arrival procedures

Customs compliance

Import operations

Tools

MAWB/HAWB paperwork

Airlines liaison

Job description

Air Import Operator

Right Now Group are currently recruiting for an Air Import Operator to join a well-established freight forwarding company based in the Staines area. Our client is seeking a detail-oriented individual to support Air Import operations, ensuring all general freight, customs entries, and dangerous goods shipments are handled compliantly and efficiently.

Position: Air Import Operator
Location: Staines
Hours: Monday - Friday
Salary: Up to £34,500 + additional benefits

Key Responsibilities for an Air Import Operator:

• Coordinate end-to-end Air Import shipments for general freight customers.
• Complete and process customs import entries accurately and compliantly.
• Handle Dangerous Goods shipments in line with IATA regulations.
• Liaise with airlines, handling agents, customers, overseas offices, and transport providers.
• Prepare and check all import documentation, including Air Waybills (MAWB/HAWB), customs paperwork, and arrival documentation.
• Monitor shipments from arrival through customs clearance to final delivery.
• Provide customers with regular shipment updates and resolve any operational issues efficiently.
• Ensure all files are completed, costed, and invoiced correctly within agreed timelines.
• Maintain compliance with company procedures, HMRC regulations, and import customs requirements.

Key Skills for an Air Import Operator:

• Previous experience working within Air Import Freight Forwarding.
• Strong knowledge of customs import entries.
• Experience handling Dangerous Goods shipments (desirable, not essential).
• Good understanding of Air Import documentation and customs clearance procedures.
• Excellent communication and organisational skills.
• Ability to manage multiple shipments within a fast-paced operational environment.
• Proficient with freight forwarding systems and Microsoft Office.
• Knowledge of airline arrival procedures, customs compliance, and import operations.

Please note: The successful candidate will be required to complete any necessary background checks as applicable.