Air and Ocean Freight Forwarder

White Recruitment Construction; Metropolitan Borough of Solihull; Hybrid; GBP 30,000 - 35,000; Part time

Job summary

A growing Freight Forwarder is seeking a Multimodal Freight Forwarder to manage Air and Ocean freight operations from their Solihull site. This role offers a salary between £30K-£35K, provides flexibility with part remote working, and includes competitive benefits such as bonuses and pension contributions. Key responsibilities include managing imports, ensuring customer satisfaction, and preparing customs entries. Ideal candidates will have experience in freight forwarding and strong operational skills.

Benefits

22 days annual leave increasing to 25

Pension contribution

Bonus scheme

Workplace Nursery Provision

Perkbox Rewards & Recognition

Qualifications

• Experience in Air or Ocean Freight is essential.
• Import experience is crucial.
• Previous experience working for a Freight Forwarder is required.

Responsibilities

• Manage Air, Ocean, and imports from start to finish.
• Ensure exceptional customer care and communicate daily.
• Prepare customs entries as needed.

Skills

Air Freight experience

Ocean Freight experience

Excellent Customer Service experience

Operational skills

Ability to build relationships

Tools

Cargowise knowledge

Job description

Multimodal Freight Forwarder – Part remote working! – £30K- £35K – Solihull

Do you have Freight Experience in more than one mode?

Do you have Import Experience?

Are you a Freight Forwarder?

An Air and Ocean Freight Import Operator is required for a Growing Freight Forwarders Solihull Site. They have recently moved into new vibrant offices giving a great working environment.

The Package:

• £30K- £35K depending on experience
• 2 days per week working from home!
• 22 days increasing to 25 holiday plus bank holidays.
• Pension – (Company contribution 7.5%)
• bonus scheme
• Monday-Friday 37.5 hours per week 9-5
• Death in service
• Perkbox, Perkbox Medical, Perkbox Rewards & Recognition
• Edenred Eye Care Scheme
• Workplace Nursery Provision

Freight Operator Role:

Effectively manage Air, Ocean and imports start to finish

An exceptional customer care standard at all times. Communicating daily on the phone.

Customs entries -knowledge

Cargowise knowledge – preferred

Ability to build relationships and increase business with existing clients.

Invoice jobs on completion

Freight Coordinator Requirements:

Air or Ocean Freight experience

Import is essential

Previous experience of working for a Freight Forwarder is essential

Operational skills

Excellent Customer Service experience

WR is acting as an Employment Agency in relation to this vacancy.