AI-Powered Service Cloud Account Executive

Salesforce, Inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Disability Confident employer

Inclusive recruitment process

Job summary

Salesforce is seeking an Account Executive to join the Service Cloud team, focusing on Agentforce Voice, Digital Engagement, and Service workflows. You will drive growth with strategic accounts, shape value propositions, and collaborate with cross-functional partners to close high-impact deals.

The role requires quota-carrying software sales experience, familiarity with contact centre ITSM or HR service software, and strong account planning skills.

Qualifications

• Minimum 5+ years of quota-carrying technology sales experience.
• Experience with contact centre, ITSM or HR service software.
• Ability to build and execute account plans with upsell/cross-sell focus.
• Strong discovery and value hypotheses skills to shape proposals.

Skills

Quota-carrying tech sales

Contact Centre/ ITSM / HR Service

Account planning

Discovery

Value-based selling

Customer communication

Cross-functional collaboration

Team selling

Tools

Slack

Google Slides

Zoom

Job description

Salesforce is seeking an Account Executive to join the Service Cloud team, focusing on Agentforce Voice, Digital Engagement, and Service workflows. You will drive growth with strategic accounts, shape value propositions, and collaborate with cross-functional partners to close high-impact deals.

The role requires quota-carrying software sales experience, familiarity with contact centre ITSM or HR service software, and strong account planning skills.