AI-Driven Digital Customs Apprentice

QA Limited; Liverpool; On-site; GBP 13,800 - 17,800; Full time

Job summary

Maersk is offering a Digital & AI Customs Apprentice role in the United Kingdom, designed to blend hands-on work with a recognised qualification. Over two years you’ll learn from experienced professionals, work on digital transformation projects, and explore AI tools like Microsoft Copilot while supporting customs operations.

You’ll gain real-world experience in one of the world’s largest logistics companies, build dashboards, and contribute to productivity improvements, with coaching and

Qualifications

• Entry requirements include 3 GCSEs at grades 4+ in any subject.
• GCSE Maths and English at grades 3+ or above.
• Prospective apprentices must not hold an existing qualification at the same/higher level.

Responsibilities

• Learn how international customs processes support global trade.
• Support the preparation and processing of customs declarations.
• Assist Customs teams with administrative and operational activities.
• Use digital systems to monitor shipments and customs activity.
• Explore how Artificial Intelligence can improve productivity and customer service.
• Help identify opportunities to automate repetitive tasks.
• Create guides and resources to help colleagues use digital tools confidently.
• Use Microsoft Copilot and other AI technologies to support daily work.
• Analyse data to identify trends, opportunities and improvements.
• Support digital improvement projects across the Customs function.
• Build dashboards, reports and presentations to communicate insights.
• Work with colleagues across Operations, Customer Experience and Technology teams.
• Continuously look for smarter, faster and more efficient ways of working.

Skills

Curious

Tech passion

Communication skills

Problem solving

Organization

Computer literacy

Team player

Global trade interest

Questioning mindset

Education

GCSEs 4+ in any subject

GCSE Maths and English 3+

No higher qualification in similar subject

Job description

Maersk is offering a Digital & AI Customs Apprentice role in the United Kingdom, designed to blend hands-on work with a recognised qualification. Over two years you’ll learn from experienced professionals, work on digital transformation projects, and explore AI tools like Microsoft Copilot while supporting customs operations.

You’ll gain real-world experience in one of the world’s largest logistics companies, build dashboards, and contribute to productivity improvements, with coaching and