Customs Process Administrator

A.P. Moller - Maersk; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A.P. Moller - Maersk is seeking a Customs Process Administrator in East Midlands. The CPA coordinates customs services, ensuring accurate customs clearances and compliance with local regulations. Strong administrative skills and customer-facing abilities are essential. The role includes participating in customs projects and maintaining business relationships with stakeholders.

Join a diverse and inclusive team at Maersk and help us navigate customs processes globally. Weekend work may be required depending on business needs.

Qualifications

• Strong administrative skills and attention to detail are essential.
• Relevant customs experience or certification is an advantage.
• Customer-facing interaction skills with high customer orientation.

Responsibilities

• Coordinate and organise the full range of customs services.
• Ensure timely completion of Import & Export declarations.
• Maintain a first-class business relationship with all customers.

Skills

Strong administrative skills

Attention to detail

Customer-facing skills

Team engagement

Relevant customs experience

Tools

Microsoft applications

Customs software

Job description

Think Global, Work Local with Maersk Customs Service!

Are you ready to be part of an organization on an industry‑defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end‑to‑end customs visibility, Maersk Customs Services offers global reach and local expertise to help customers navigate customs processes and seamlessly coordinate their supply chains, ensuring the timely movement of goods.

To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, active in 139 countries worldwide and a global delivery network spread across 113 countries, you will be working in a truly international environment.

Our end‑to‑end logistics services are constantly improving along with our growing suite of digital solutions, which you can use to your benefit as part of our team in Customs Services.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

We offer

We’re on a landmark journey to simplify global trade. It brings the chance to have a major impact on the world economy, but also on your career development. Energizing and pioneering, this is an environment that keeps you motivated. You’ll be joining a genuinely diverse, talented team that’s passionate about being there for customers and for each other. Thanks to our global scale, you’ll be well‑placed to explore Maersk opportunities around the world. The many other highlights include industry‑leading talent development initiatives and competitive benefits: our parental leave policy is recognized as one of the best in the industry.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high‑performing teams.

Customs Process Administrator

The Customs Process Administrator (CPA) is responsible within a team to coordinate and organise the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance.

A CPA will receive extensive internal and external training as well as an online training for customs legislation and foreign trade, as well as daily support.

• Please note, that weekend work will be required from time‑to‑time, to support Customs operations, and there may be a requirement to work a shift pattern depending on business needs***

Main tasks and responsibilities

• Understand and be able to perform customs clearances including certificates, solve and offer solutions to incidents.
• Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
• Ensure timely and accurate delivery of all financial activities relevant to Customs House Brokerage.
• Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams.
• Ensuring that all local customs authorities’/statutory requirements are met or exceeded.
• Maintain a first‑class business relationship with all customers and internal stakeholders for the team.
• Be an active team member who will exchange knowledge and expertise.
• Proactively lead or actively participate in Customs related projects.
• Ensure training is completed to allow you to cover all accounts in the team.
• Engender team spirit and staff engagement.

Required Skills

• Strong administrative skills and attention to detail.
• Relevant customs experience/certification is an advantage.
• Local customs authorities’ knowledge is an asset.
• One of the relevant Customs software is a plus.
• Outlook and user‑level experience of Microsoft applications.
• Customer‑facing and interaction skills with a high level of customer orientation.
• Team engagement and support.

If you are interested to know more about this opportunity, please apply directly.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal‑opportunity employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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