AI Cloud Ops Pre-Sales & Solutions Lead

Firemind; Greater London; Sur place; GBP 70 000 - 100 000; Plein temps

Résumé du poste

Firemind seeks an Autonomous Operations Solution Manager to lead live demos, craft pricing and contract terms, and own the service descriptions for AI-powered managed operations. You will work with sales on deals, ensure technical demos run smoothly, and translate customer feedback into product and contract updates.

You don't need to be a software engineer, but you must be technical enough to keep a demo environment running and discuss pricing, TCO and contract terms confidently with cloud teams.

Qualifications

• Experience in pre-sales or sales, including planning and running product demos.
• Hands-on experience with at least one major cloud platform (AWS, Azure or GCP).
• Practical experience building, running or selling agentic AI systems.
• Experience in managed services, including writing or owning service descriptions.
• Experience with contracts and negotiations, such as service levels, liabilities and scope.
• Ability to build and explain pricing, cost and TCO models.
• Ability to assess customer needs and turn them into a realistic scope.

Responsabilités

• Plan, set up and run customer demos that show how Autonomous Operations solves each customer's specific problems.
• Understand customer requirements and turn them into a clear scope for a pilot and the path to full service.
• Create proposals, including pricing, costs and total cost of ownership (TCO) comparisons against the customer's current spend.
• Answer customers' technical and service questions, such as security, integration with existing tools and how the AI is kept under control.
• Support contract negotiations on service levels, scope, liabilities and change management.
• Own and develop our service descriptions, contract templates, pricing model and pricing tools as new service modules are added.
• Own the demo environment, including demo use cases, documentation and videos, and create new use cases based on customer needs.
• Capture customer feedback and objections, and bring them into service development, roadmap planning and contract updates.
• Hand deals over to delivery with a scope, service description and contract that match each other.

Connaissances

Pre-sales

Demo execution

Cloud platforms

Pricing & TCO

Contract negotiation

Technical demos

Sales collaboration

Outils

AWS

Azure

GCP

CI/CD tools

Description du poste

Firemind seeks an Autonomous Operations Solution Manager to lead live demos, craft pricing and contract terms, and own the service descriptions for AI-powered managed operations. You will work with sales on deals, ensure technical demos run smoothly, and translate customer feedback into product and contract updates.

You don't need to be a software engineer, but you must be technical enough to keep a demo environment running and discuss pricing, TCO and contract terms confidently with cloud teams.