Aftersales Quotations Specialist – Remote + Fri PM

Rubicon Recruitment Agency

Poole

Hybrid

GBP 30,000 - 36,000

Full time

13 days ago

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Benefits offered by this job

Flexitime across a 37.5 hour week
Fridays from home 8:30–12:30
8% pension contribution
Private healthcare
25 days holiday + bank holidays

Job summary

Rubicon Recruitment Agency is seeking an Aftersales Coordinator for our Poole area. The role focuses on preparing quotes and supporting customers with replacement pumps and spare parts for global agents and direct customers.

You will negotiate terms, monitor orders against quotations, and provide frontline technical support while ensuring supply chain clarity on certification and packaging. Hybrid working options included.

Qualifications

  • At least 3 years in an administration/sales environment
  • Degree, HNC or HND in an engineering field
  • Confident negotiating price, delivery times and terms
  • Experience with SAP/Jeeves/Intelliquip is advantageous

Responsibilities

  • Prepare commercial and technical quotations for replacement pumps and spare parts
  • Negotiate scope, pricing, discounts and Incoterms
  • Follow up quotations to increase hit rate and identify parts/service opportunities
  • Provide front line technical support to customers, agents and suppliers
  • Review contracts/orders to ensure certification, packaging and non-standard terms are clear
  • Process quotes and orders in SAP and Jeeves, provide pricing data for monthly reporting

Skills

Administration
Sales
SAP
Jeeves
Intelliquip
Microsoft Office
Customer service

Education

Degree in engineering
HNC in engineering
HND in engineering

Tools

SAP
Jeeves
Intelliquip

Job description

Rubicon Recruitment Agency is seeking an Aftersales Coordinator for our Poole area. The role focuses on preparing quotes and supporting customers with replacement pumps and spare parts for global agents and direct customers.

You will negotiate terms, monitor orders against quotations, and provide frontline technical support while ensuring supply chain clarity on certification and packaging. Hybrid working options included.

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