Aftersales Manager: Drive Service Profit & Customer Satisfaction

Vospers; Plymouth; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

30 days annual leave

Paid sickness scheme

Professional development programmes

Motoring discounts

Job summary

A leading vehicle service provider in Plymouth is seeking an Aftersales Manager to oversee service department operations. The role requires maximizing profitability through efficient team management and exemplary customer service standards. Applicants should have experience in a similar position, coupled with strong leadership and operational skills. The position offers Monday to Friday hours with a compensation package dependent on experience. Diversity and inclusion are highly valued, welcoming applications from all backgrounds.

Qualifications

• Experience in managing teams in a service department.
• Ability to achieve budget objectives and operational efficiency.
• Strong leadership and coaching capabilities.

Responsibilities

• Maximise service department profitability and develop efficient team.
• Ensure quality customer service and satisfaction.
• Conduct financial reporting and monitor KPIs.

Job description

A leading vehicle service provider in Plymouth is seeking an Aftersales Manager to oversee service department operations. The role requires maximizing profitability through efficient team management and exemplary customer service standards. Applicants should have experience in a similar position, coupled with strong leadership and operational skills. The position offers Monday to Friday hours with a compensation package dependent on experience. Diversity and inclusion are highly valued, welcoming applications from all backgrounds.