Aftersales Manager

Perfect Placement UK Ltd; Basingstoke; On-site; GBP 45,000 - 55,000; Full time

Job summary

Perfect Placement UK Ltd has a well-established client in Basingstoke seeking an experienced Aftersales Manager to lead a busy 12-ramp, multi-franchise operation at a main dealership. The role focuses on improving aftersales performance across brands while maintaining high standards.

The salary package includes up to £50,000 basic with OTE up to £60,000. Working Monday to Friday, 8.00am–6.00pm, this senior role offers strong work-life balance and the opportunity to manage a flagship aftersales

Qualifications

• Previous experience as an Aftersales Manager within a main dealership.
• Strong knowledge of automotive aftersales operations.
• Proven leadership and organisational skills.
• Ability to manage a multi-franchise aftersales operation.
• Availability Monday to Friday 8.00am–6.00pm; no weekend work.

Responsibilities

• Lead and manage the daily performance of the aftersales department.
• Oversee the operation of the 12-ramp workshop.
• Support the delivery of effective aftersales processes across the brand.
• Maintain high standards throughout the workshop and wider aftersales function.
• Drive departmental performance, operational efficiency and customer satisfaction.
• Manage the department in line with company objectives and manufacturer standards.
• Provide effective leadership to the aftersales team.

Skills

Aftersales management

Workshop leadership

Customer satisfaction focus

Team leadership

Job description

Our client, a well-established main car dealership in Basingstoke, is seeking an experienced Aftersales Manager to lead a busy 12-ramp, multi-franchise operation. This Aftersales Manager position offers an attractive salary package, excellent work-life balance and the opportunity to join a successful automotive business. Working as an Aftersales Manager, you will oversee the dealership’s aftersales performance across the brands operations.

• Salary of up to £50,000 basic, with OTE of up to £60,000
• Monday to Friday working hours, 8.00am to 6.00pm
• Senior position within a busy main dealership environment
• Opportunity to oversee a 12-ramp aftersales operation
• Established automotive business with a strong market presence

Duties:

• Lead and manage the daily performance of the aftersales department
• Oversee the operation of the 12-ramp workshop
• Support the delivery of effective aftersales processes across the brand
• Maintain high standards throughout the workshop and wider aftersales function
• Drive departmental performance, operational efficiency and customer satisfaction
• Manage the department in line with company objectives and manufacturer standards
• As Aftersales Manager, provide effective leadership to the aftersales team

Requirements:

• Previous experience as an Aftersales Manager within a main dealership
• Strong knowledge of automotive aftersales operations
• Proven experience overseeing a busy workshop environmentExcellent leadership, communication and organisational skills
• A professional approach with a commitment to delivering high standards
• The ability to manage a multi-franchise aftersales operation
• Availability to work Monday to Friday, from 8.00am to 6.00pm
• This Aftersales Manager opportunity is ideal for an experienced automotive professional seeking a senior dealership role with no weekend working