Aftersales Manager

Pembrook Resourcing LTD; Slough; Vor Ort; GBP 50.000 - 55.000; Vollzeit

Zusammenfassung

Pembrook Resourcing LTD is handling a confidential search for an experienced Aftersales Manager in the Slough area. The role offers a base of £50,000–£55,000 with total OTE of £75,000 in a franchised automotive dealership.

The successful candidate will take ownership of aftersales leadership, drive departmental performance and coach the team to deliver exceptional customer service while working closely with dealership leadership to improve processes and retention.

Qualifikationen

• Experience in automotive aftersales management or a senior aftersales leadership position.
• Strong commercial awareness and understanding of dealership operations.
• Proven ability to lead, motivate and develop teams.
• Experience driving departmental performance and customer satisfaction.
• Excellent communication and leadership skills.
• A proactive approach to operational improvement.

Aufgaben

• Lead day-to-day aftersales operations and departmental delivery.
• Manage, coach and develop the aftersales team.
• Drive operational efficiency and commercial performance.
• Monitor departmental results and customer satisfaction.
• Collaborate with dealership leadership to improve processes and retention.
• Ensure financial, operational and customer service targets are achieved.

Kenntnisse

Leadership

Team management

Commercial awareness

Communication

Jobbeschreibung

AFTERSALES MANAGER

SLOUGH | £50,000–£55,000 BASIC | £75,000 OTE

Pembrook Resourcing is currently handling a confidential search for an experienced Aftersales Manager within an established franchised automotive dealership in the Slough area.

THE OPPORTUNITY

This is an excellent opportunity for an established automotive aftersales professional looking to take ownership of a senior management position within a franchised dealership.

Offering a basic salary of £50,000–£55,000 with total on-target earnings of £75,000, this opportunity would suit a commercially minded individual with a strong background in aftersales leadership, team development and departmental performance.

There may also be flexibility to discuss a higher basic salary for an exceptional candidate, subject to agreement.

THE PACKAGE

• £50,000–£55,000 basic salary.
• £75,000 total OTE.
• Potential flexibility on basic salary for an exceptional candidate.
• Senior management opportunity within a franchised automotive dealership.

THE ROLE

The successful candidate will take responsibility for aftersales leadership and departmental performance.

Responsibilities are expected to include:

• Leading day-to-day aftersales operations and departmental delivery.
• Managing, coaching and developing the relevant aftersales team.
• Driving operational efficiency and commercial performance.
• Monitoring departmental results and customer satisfaction.
• Working closely with dealership leadership to improve processes and customer retention.
• Ensuring agreed financial, operational and customer service targets are achieved.

WHAT WE'RE LOOKING FOR

• Previous experience in automotive aftersales management or a senior aftersales leadership position.
• Strong commercial awareness and understanding of dealership operations.
• Proven ability to lead, motivate and develop teams.
• Experience driving departmental performance and customer satisfaction.
• Excellent communication and leadership skills.
• A proactive approach to operational improvement.

THE PEMBROOK DIFFERENCE

We'll speak with you first, understand your experience and what matters to you, then only take anything further with your agreement.

The client's identity will be shared at the appropriate point in a confidential conversation.