Aftersales Advisor: Premier Parts & Service Support

Stoneacre; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Industry leading salary

Flexible working patterns

Bonus scheme

Training & development programmes

Career progression opportunities

Pension scheme

Uniform provided

Long service reward

Staff discounts

Wellness programme

Free parking

Job summary

Stoneacre is seeking an Aftersales Advisor to deliver premium customer care across parts and service. You will manage fast information flow between workshop and customer, ensuring a high level of satisfaction in a fast-paced environment.

The role focuses on accurate communication, smooth invoicing, and proactive problem-solving to support Stoneacre's reputation as a leading motor group. You will handle parts distribution, sales to retail and trade customers, and liaise with technicians to

Qualifications

• Minimum 1 year of service advisor experience.
• Strong customer service ethic and communication skills.
• Proficient ICT, maths and English fundamentals.

Responsibilities

• Coordinate parts distribution to workshop technicians.
• Sell parts to retail and trade customers via phone, online, and in person.
• Maintain stock levels and ensure accurate deliveries.

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Independent working

Tools

RTC systems

Kerridge/ADP

Job description

Stoneacre is seeking an Aftersales Advisor to deliver premium customer care across parts and service. You will manage fast information flow between workshop and customer, ensuring a high level of satisfaction in a fast-paced environment.

The role focuses on accurate communication, smooth invoicing, and proactive problem-solving to support Stoneacre's reputation as a leading motor group. You will handle parts distribution, sales to retail and trade customers, and liaise with technicians to