Automotive Service Advisor – Flexible Hours & Growth

Stoneacre; Wrexham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Flexible working patterns

Training & development

Career progression opportunities

Pension scheme

Uniform provided

Free parking

Wellness programme

Job summary

Stoneacre Motor Group recruiting a Service Advisor to deliver premium customer care and manage the flow of information between workshop and customers. You will ensure high levels of service at all times and contribute to making Stoneacre the leading motor group.

The role offers an industry-leading salary with a flexible working pattern, training programmes and opportunities for progression. A uniform is provided and parking is available.

Qualifications

• Exceptional customer service, strive to exceed expectations.
• Excellent communications skills by telephone, email and in person.
• Strong time management and ability to prioritise workload.

Responsibilities

• Manage all customer communications on behalf of the dealership.
• Identify service needs and agree work with customers and workshop.
• Provide timely updates on vehicle progress and liaise with the workshop.

Skills

Customer service

Communication

Time management

ICT basics

Tools

RTC systems

Kerridge/ADP

Job description

Stoneacre Motor Group recruiting a Service Advisor to deliver premium customer care and manage the flow of information between workshop and customers. You will ensure high levels of service at all times and contribute to making Stoneacre the leading motor group.

The role offers an industry-leading salary with a flexible working pattern, training programmes and opportunities for progression. A uniform is provided and parking is available.