Aftersales Advisor

EDEN MOTOR GROUP; Wokingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33 days holiday per annum

Perkbox discounts

Family vehicle purchase discounts

Birthday day off

Death in service 4x salary

Workplace pension

Job summary

Eden Motor Group in Wokingham is seeking an Aftersales Advisor to join the team. You will help customers with their aftersales needs, communicate clearly, and contribute to a busy service area.

The role emphasizes customer service, reliability, and working within a supportive team. Experience in motor trade or retail is useful but not essential, with a range of benefits offered and flexible hours.

Qualifications

• Customer service skills, able to communicate clearly with customers.
• Presentable and professional appearance.
• Reliable team player with good personal conduct.

Responsibilities

• Assist incoming customers on a daily basis with their needs.
• Talk to prospective customers to generate interest and enquiries.
• Work effectively as part of a team and manage workload with prioritisation.

Job description

Location Wokingham

Working Hours Full Time

Benefits Aftersales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking for an Aftersales Advisor to join our team at Eden Wokingham. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.

In return Eden will provide you with a competitive salary as well as the following benefits:

• Rewarding loyalty with up to 33 days holiday per annum;
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts;
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families;
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events;
• A paid day off on your birthday;
• Death in Service benefit of 4 x salary;
• Workplace pension scheme offering enhanced employer contributions;
• Flexible working hours;
• Cycle to Work bike purchase scheme through salary exchange;
• Access to Eden Elite, an in-house management development scheme;
• Comprehensive in-house training with a dedicated training department;
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events.
• Access to an Employee Assistance Programme, including on-line GP for you and your dependants.

If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required,