Aftersales Advisor

Eden Motor; Oxford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Up to 33 days holiday per annum

Access to Perkbox perks and discounts

Discounts on vehicle purchases for colleagues

Extra paid day off for family events

Paid day off on birthday

Death in Service benefit of 4 x salary

Enhanced workplace pension contributions

Cycle to Work bike purchase scheme

Access to management development scheme

Comprehensive in-house training

Loan of Eden Special Occasion Limo

Access to Employee Assistance Programme

Job summary

A leading automotive company in Oxford is seeking an Aftersales Advisor to provide excellent customer service and assist incoming and prospective customers. The ideal candidate will possess strong communication, IT skills, and a professional demeanor. Motor trade experience is advantageous. The role offers a competitive salary along with extensive benefits, including generous holiday, perks platform access, and personal development opportunities.

Qualifications

• Excellent customer service skills and professional appearance.
• Reliable and dedicated team player.
• Ability to work independently and prioritize workload.

Responsibilities

• Assist incoming customers daily and communicate with prospective customers.
• Work as part of a team and take initiative when required.

Skills

Customer service skills

Communication skills

IT skills

Team player

Job description

Location Oxford

Working Hours Full Time

Benefits Aftersales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

We are looking for an Aftersales Advisor to join our team at Eden Oxford. You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.

In return we will provide you with a competitive salary as well as the following Eden benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
• Access to an Employee Assistance Programme, including on-line GP for you and your dependants

If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.