Aftersales Advisor

RPR National; Wakefield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Job summary

RPR National in Wakefield is seeking an experienced Aftersales Advisor to join their leading dealer group. You will support customers, coordinate repairs and maintain records with accuracy while aiming to upsell with care.

The role offers a starting salary of £29,172 per annum with a realistic bonus potential of £4,800 and a benefits package including pension and wellbeing support. Applicants should have recent Aftersales or Service Advisor experience in a car dealership or garage, be IT-savvy,

Qualifications

• Service advisor/aftersales experience in a car dealership/garage.
• Customer-focused approach. Good IT and online systems skills.
• Able to multitask and stay organised under pressure.
• Excellent communication with customers and colleagues.
• Strong attention to detail and record-keeping.
• Proactive in upselling with care and maintaining data accuracy.

Responsibilities

• Supporting customers
• Coordinating repairs
• Providing clear solutions to customers
• Keeping records spotless and up to date
• Upselling with care to support dealership targets
• Maintaining the customer database
• Liaising with customers and internal colleagues

Skills

Service Advisor Experience

Customer Focus

IT Proficiency

Multitasking

Communication

Organised

Attention to Detail

Job description

Aftersales Advisor, Wakefield

MUST HAVE: Recent Service Advisor/Aftersales Advisor Car Dealership/Garage experience

Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Aftersales Advisor to work from their prestigious Wakefield site.

Aftersales Advisor Package:

• A starting salary of £29,172 per annum
• REALISTIC bonus potential of another £4,800 per annum
• Working from their prestigious Wakefield site
• Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more

General Duties:

• Supporting Customers
• Coordinating Repairs
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

What You Need:

• Service Advisor/Aftersales Car Dealership/Garage experience
• Customer-Focused Approach
• IT/Online Tech-Savvy
• Adaptability & Multitasker
• Great Communicator
• Organised and Efficient
• Attention to Detail

Key:

Aftersales Advisor, Snr Aftersales Advisor, Snr Service Advisor, Service Advisor, Wakefield, West Yorkshire.