Aftersales Advisor – Elevate Customer Care (Wakefield)

Reactive Permanent Recruitment; Wakefield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Job summary

Reactive Permanent Recruitment is supporting a leading Wakefield car dealership group to recruit an Aftersales Advisor. You will assist customers, coordinate repairs, and maintain accurate records while delivering clear solutions and upselling with care.

The role is based at the Wakefield site with a starting salary of £29,172 per year and a realistic bonus of up to £4,800 annually, plus pension, employee schemes, wellbeing support, events perks, discounts and more.

Qualifications

• Recent Service Advisor/Aftersales Advisor experience in a car dealership/garage.
• Customer-focused approach with ability to upsell.
• IT/online tech-savvy and able to use CRM systems.

Responsibilities

• Support customers and coordinate repairs.
• Provide clear solutions and keep records spotless.
• Upsell with care and maintain customer database.
• Liaise with customers and internal colleagues.

Skills

Service Advisor Experience

Aftersales Experience

Customer Focus

IT Savvy

Organised

Tools

CRM/Electronic Records

Job description

Reactive Permanent Recruitment is supporting a leading Wakefield car dealership group to recruit an Aftersales Advisor. You will assist customers, coordinate repairs, and maintain accurate records while delivering clear solutions and upselling with care.

The role is based at the Wakefield site with a starting salary of £29,172 per year and a realistic bonus of up to £4,800 annually, plus pension, employee schemes, wellbeing support, events perks, discounts and more.