Aftersales Advisor

RPR National; Gloucester; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension

Employee schemes

Wellbeing support

Events perks

Discounts

Job summary

Reactive Recruitment are proud to partner with a leading car dealership group in Gloucester to recruit an Aftersales Advisor for their prestigious site.

You will support customers, coordinate repairs and provide clear solutions while keeping records spotless, with upselling opportunities. The role is Mon-Fri 8am-6pm, 1 in 3 Saturdays 8am-2pm on a rota, with a starting salary of £29,750 and a realistic bonus of over £7,000 per year. Pension, employee schemes and wellbeing perks are included.

Qualifications

• Must have recent Service Advisor/Aftersales experience in a car dealership/garage.
• Customer-focused approach essential.
• IT/online tech-savvy environment familiarity.
• Able to multitask and stay organized.

Responsibilities

• Support customers and coordinate repairs.
• Provide clear solutions to customers.
• Keep customer records up to date and accurate.
• Upsell services with care while maintaining relationships.
• Liaise with customers and internal teams.

Skills

Customer focus

IT savvy

Multitasking

Communication

Organisation

Attention to detail

Job description

Aftersales Advisor, Gloucester

MUST HAVE: Recent Service Advisor/Aftersales Car Dealership/Garage experience

Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Aftersales Advisor to work from their prestigious Gloucester site.

Aftersales Advisor Package & Hours:

• A starting salary of £29,750 per annum
• REALISTIC bonus potential of another £7,000+ per annum
• Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x
• Working from their prestigious Gloucester site.
• Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more

General Duties:

• Supporting Customers
• Coordinating Repairs
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

What You Need:

• Service Advisor/Aftersales Car Dealership/Garage experience
• Customer-Focused Approach
• IT/Online Tech-Savvy
• Adaptability & Multitasker
• Great Communicator
• Organised and Efficient
• Attention to Detail